WD97: Strange Behavior with Equation Toolbar in Arrange All Vie

• Microsoft Word 97 for Windows

SYMPTOMS

In Microsoft Word, when you double-click an equation and then click Arrange All on the Window menu to view two documents containing equations, you may notice the following behavior with the Equation toolbar:

• You are unable to close the toolbar.

  When you activate the Microsoft Equation Editor in one document, click the second document to activate it, and then click to re-activate the first document, you will not be able to close the Equation toolbar by clicking the close button (the "X") on the title bar.

• The buttons disappear from the toolbar.

  When you first view the two documents containing equations in the arrange all view, the Equation toolbar will appear as expected. However, after you click the insertion point several times between the two document windows, the Equation Editor toolbar will not be refreshed properly and buttons will disappear.

WORKAROUND

To work around this problem, use the appropriate method for the behavior you are experiencing.

Cannot Close the Equation Toolbar

Method 1: View One Document at a Time:

Do not click Arrange All on the Window menu. Work on equations in one document at a time.

Method 2: Keep the Insertion Point Within a Single Document:

If you must use the Arrange All feature, follow these steps to re-enable the close button:

1. In the document in which Equation Editor is active, click outside the Equation object to move the insertion point into that document.

   This will close the Equation Editor and its toolbar in that document.

2. Double-click the same equation to re-activate equation editor.

3. Keep the insertion point in the document in which Equation Editor is active.

Method 3: Use the Menu to Close the Toolbar:

1. Click the insertion point in the document in which you first activated Equation Editor.

2. On the View menu, click Toolbar.

   The check mark next to the command should be removed.

3. Click the document to select it.

   This will remove the focus from the equation object.

4. Double-click the same equation to re-activate equation editor.

5. Keep the insertion point in the document in which Equation Editor is active.

Equation Editor Buttons Missing

To display the Equation Editor buttons, move the mouse pointer over the space where the buttons should be displayed. The buttons should reappear.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information about Equation Editor problems, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q167945
   TITLE     : OFF97: Equation Editor 3.0 Toolbar Disappears

   ARTICLE-ID: Q170877
   TITLE     : WD97: Equation Editor Error: Elements That Are Not Available