WD97: Cannot Copy from Word and Paste to GroupWise 4.1a

• Microsoft Word 97 for Windows

SYMPTOMS

When you copy text in Microsoft Word 97 and paste to Novell GroupWise version 4.1a, nothing appears in GroupWise.

NOTE: You are able to copy text from GroupWise 4.1a and paste to Word 97. You are also able to copy text from other programs and paste to GroupWise 4.1a.

RESOLUTION

To resolve this problem, upgrade to GroupWise 5.1 32-bit client.

To work around this problem, use either of the following methods.

Method 1: Use NotePad

1. In Word 97, copy your text and paste it into NotePad.

2. In NotePad, do one of the following:

   - Copy the text and then paste it into GroupWise.

        -or-
   

   - Save the text as a .txt file, and then use Import Documents in

        GroupWise to open your document.
   

Method 2: Use Word

1. Obtain and install the supplemental file converter for Word 6.0 for MS- DOS.

2. In Word 97, click Save As on the File menu.

3. Type a name for your document, and in the Save As Type list, click "Word 6.0 for Dos (*.doc)."

4. In GroupWise, use the Import Documents command to open your document.

   ARTICLE-ID: Q157092
   TITLE     : WD97: Supplemental Text Converters Available for Word 97

   ARTICLE-ID: Q162987
   TITLE     : WD97: Supported Non-Word File Formats

STATUS

This problem no longer occurs with Novell GroupWise 5.1 or later.

MORE INFORMATION

Novell GroupWise is a Document Management System (DMS) that uses Open Document Management API (ODMA). For more information about ODMA, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q159963
   TITLE     : WD97: Word 97 Supports ODMA

For additional information about how to contact Novell, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q60781
   TITLE     : Hardware and Software Third-Party Vendor Contact List, L-P