WD97: Warning When Saving Multilingual Web Page or HTML Document

Last reviewed: October 9, 1997
Article ID: Q174315
The information in this article applies to:
  • Microsoft Word 97 for Windows

SYMPTOMS

In Word 97, when you save a document as Hypertext Markup Language (HTML) or when you save a new Web page, you may receive the following warning message:

   This document contains characters that are not in the current language
   encoding. To preserve them, choose cancel and select the appropriate
   language encoding. For multilingual documents, use UTF-8.

CAUSE

This message occurs when your document contains multiple languages. The Word HTML converter cannot set the correct character set (language encoding) for the document.

WORKAROUND

To work around this problem, you need to specify the correct language encoding. To do this, follow these steps:

  1. Use the appropriate method for your situation to save your document:

    - If you used the Blank Web Page template or the Web Page Wizard to

         create your Web page, click Save on the File menu.
    

         -or-
    

    - If you created a new Word document that you want to save as a Web

         page, click Save As HTML on the File menu.
    

  2. When you get the warning message described in the "Symptoms" section of this article, click OK.

  3. On the File menu, click Properties.

  4. In the Document Properties dialog box, under For Saving This Page, click to select the correct language set your document contains, and then click OK.

    For example:

    - When your document contains English and Polish, select Central

         European.
    

         -or-
    

    - When your document contains English and Russian, select Cyrillic.

  5. On the File menu, click Save.

This sets the language encoding of the document.

MORE INFORMATION

When you save your Web page in Word, the HTML converter writes the language encoding of the document similar to the following:

 <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=windows-1252">

When your document contains text typed in a different language in addition to English, the document may show incorrect characters when viewed in a Web browser.

To correctly show text typed in a different language, the document language encoding must be set to the language typed. If your document contains text typed in a different language in addition to English, you must specify the specific language encoding of the additional language.

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q146218
   TITLE     : Character Sets Supported in Microsoft Internet Explorer 2.0i

   ARTICLE-ID: Q156587
   TITLE     : Using International Extensions in Internet Explorer 3.0

   ARTICLE-ID: Q141306
   TITLE     : How to Enable Support for Multiple Languages in Windows 95

   ARTICLE-ID: Q150620
   TITLE     : Error Message Changing the Default Language

   ARTICLE-ID: Q159950
   TITLE     : WD97: General Information About International Functionality


Additional query words: 8.0 8.00 multi-lingual multi-language
Keywords : winword word8 word97 kbwdinternet
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kberrmsg kbprb kbinfo
Solution Type : kbworkaround


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Last reviewed: October 9, 1997
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