WD: Return Address Does Not Print or Show on Envelopes TabLast reviewed: February 18, 1998Article ID: Q177369 |
The information in this article applies to:
SYMPTOMSThe following may occur when you have added an envelope to your document:
CAUSEThe insertion point is in the document text area. When the insertion point is in the document (and not in the attached envelope), the return address will not print or show on the Envelopes tab. NOTE: To view the Envelopes tab, click Envelopes And Labels on the Tools menu.
WORKAROUNDUse the appropriate method to workaround your particular situation.
Method 1: Place the Insertion Point in the EnvelopeBefore you print or view the Envelope tab, move the insertion point into the envelope that is attached to your document.
Method 2: Use the EnvelopeExtra1 AutoText for the Return AddressYou can use an AutoText entry (EnvelopeExtra1) to add additional information to an envelope. The AutoText entry can be helpful for automatically including a company logo or other object or text in the return address on an envelope. NOTE: The EnvelopeAddress1 AutoText will not show on the Envelopes tab, but when you add the envelope to a document, the Return Address (EnvelopeAddress1) will be added to the envelope and will print. For additional information, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q109969 TITLE : WD: Automatic Envelope Return Address/Graphic Using AutoText STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATIONFor additional information about problems with the Return Address and Address To when the envelope is added to a document, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q177371 TITLE : WD: Picture/Object Does Not Show on Envelopes Tab |
Additional query words: word97 word8 8.0
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