WD97: Word 6.0/95 Not in "Save As Type" in Save As Dialog Box

• Microsoft Word 97 for Windows

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you try to save a file as the file type of Word 6.0/95 (*.doc), the choice does not appear in the Save As Type list in the Save As dialog box (click Save As on the File menu), even when the converter is installed properly.

WORKAROUND

To work around this problem, try Methods 1 and 2 first. Use Method 3 only as a last resort.

Method 1: Check for the Converter

To work around this problem, follow these steps:

1. Close Microsoft Word.

2. Right-click Start, and then click Explore to start the Explorer.

3. Find the following folder:

         C:\Program Files\Common Files\Microsoft Shared\Textconv
   

   NOTE: This is the default setting; this may be different if you changed the default location of Word.

4. Look for the Wrd6ex32.cnv file.

   If the file is not there, then you probably have not installed it. You will need to add the converter. Use the following article to help you in that process.

         ARTICLE-ID: Q120802
         TITLE     : Office: How to Add/Remove a Single Office
                     Program or Component
   
      If WRD6EX32.CNV is located in the proper place, then proceed to step 5.
   
   

5. Start Microsoft Word and type some text in the new blank document.

6. On the File menu, click Save As. In the Save As Type box, select Text Only, name the file, and then click Save.

7. Close the file.

8. On the Tools menu, click Options, select the General tab, click to select Confirm Conversion At Open, and then click OK.

9. Re-open the Text Only file as a text file. On the File menu, click Save As and check to see if the File As Type of Word 6.0/95 is displayed.

Rename Wrd6ex32.cnv and then reinstall the converter. There are many ways that this converter could have been installed. If you have the Microsoft Office CD, you can copy the converter from the following location on the CD:

   <CD Drive>\OS\MSAPPS\TEXTCONV

   C:\Program Files\Common Files\Microsoft Shared\Textconv

   ARTICLE-ID: Q143480
   TITLE     : WD97: Updated Word 6.0/95 Export Converter Available

If steps 1 and 2 did not work, you will need to look at a registry key called MSWord6Exp, which governs this particular Save As Type option. This key is found in two places within the Microsoft Windows 95 Registry.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To review, change, or add the settings for MSWord6Exp, do the following:

1. Quit all instances of Word, including WordMail.

2. On the Windows taskbar, click Start and then click Run.

3. In the Open box, type "regedit" (without the quotation marks), and click OK.

4. Locate the following key by clicking the plus signs in front of the appropriate folders.

         HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSWord6Exp
   

5. Click MSWORD6EXP once to select and to open its folder. To export this registry key to the desktop, follow these steps:

   a. On the Registry menu, click Export Registry File.

   b. Beside File Name, type your name, note the location of the Save In

         (default is desktop), and then click Save. A file named,
         <Yourname>.reg, will now appear on the desktop for recovery purposes,
         if necessary.
   

6. On the right side of the Registry Editor, under Name, there should be a (Default) and Path setting. Under Data, the (Default) item will read (value not set.). The Path item should read:

        "C:\Program Files\Common Files\Microsoft Shared\Textconv\WRD6EX32.CNV"
   

   NOTE: This is the default setting; this may be different if you changed the default location of Word.

7. If the Path is incorrect, double-click Path (under Name) and under the Value Data, change the path to point to where the file WRD6Ex32.CNV is located.

8. Click OK.

9. Locate the second entry for the MSWord6Exp key location by clicking the plus sign in front of the appropriate folders.

         HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Text Converters\
         Export\MSWord6Exp
   

10. On the right side of the Windows 95 Registry Editor, under Name, you should see the following entries:

       Name                  Data
    
       Extensions            "doc"
       Name                  "Word 6.0/95"
       Path                  "C:\Program Files\Common Files\Microsoft Shared\
                                Textconv\WRD6EX32.CNV"
    
    
       NOTE: This is the default setting; this may be different if you changed
       the default location of Word.
    
    

11. Correct or add the registry keys by doing one of the following:

        If the entry is incorrect:
    

        Select the incorrect Name string, and then, on the Edit menu, click
        Modify. Under Value Data, type in the correct data as stated in step 9.
    

        -or-
    

        If the entry is missing:
    

        If these settings are missing, then the entries within the registry
        will have to be created. To do this within the Microsoft Windows 95
        Registry, follow the steps in the "How To Add a Microsoft Windows 95
        Registry Key," section later in this document.
    

12. Click OK.

13. Close Registry Editor.

How to Add a Microsoft Windows 95 Registry Key

To add a registry key, follow these steps:

1. Select the already existing key under which the new key is to be created (for example, select Export).

2. On the Edit menu, point to New and then click Key. Enter WSWord6Exp as the name and then press Enter.

3. Select the new key (MSWord6Exp) and on the Edit menu, point to New and then click String Value.

4. On the right side of the Registry Editor, select the New Value #x and type in any of the missing items and then press ENTER. The missing items will be any of the following:

         Extensions
         Name
         Path
   

5. Select the newly named string and then on the Edit menu click Modify. Under Value Data, type in the correct data as indicated follows for the appropriate key and then click OK.

         For this key               Type this
         ---------------------------------------------------------------------
   
         Extensions            doc
         Name                  Word 6.0/95
         Path                  C:\Program Files\Common Files\
                                  Microsoft Shared\Textconv\WRD6EX32.CNV
   
      NOTE: The path listed here is the default setting; this may be different
      If you changed the default location of Word.
   
   

6. Repeat steps 3-5 until all of the proper string items have been put in place under the proper keys.

7. On the Registry menu, click Exit.

1. On the Tools menu, click Options and then select the General tab.

2. Click to select Confirm Conversion At Open.

3. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

This problem has become more prevalent since the release of SR-1.

For additional information about how to back up or modify the Windows Registry, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q132332
   TITLE     : How to Backup The Registry

   ARTICLE-ID: Q136393
   TITLE     : How to Modify the Windows Registry

   ARTICLE-ID: Q177289
   TITLE : WD97: Why Are Two Word 6.0/95 Converters Listed in Save As Type?

   ARTICLE-ID: Q171684
   TITLE     : WD97: Differences Between RTF and Binary Export Converter

   ARTICLE-ID: Q162602
   TITLE     : WD97: Questions About Saving in the Word 6.0/95 File Format

   ARTICLE-ID: Q157091
   TITLE    : WD97: How to Import Word 97 Documents into Word 2.x, 6.x, 7.x