WD97: No Password Prompt for "Modify" in Mail Client

Last reviewed: December 16, 1997
Article ID: Q178121
The information in this article applies to:
  • Microsoft Word 97 for Windows

SYMPTOMS

When you open a document protected with a "modify" password, you may not be prompted for the password if the document exists in a Microsoft Exchange or Microsoft Outlook mail folder.

NOTE: To protect a document against unauthorized modifications, in Word, click Save As on the File menu, click Options, and type a password in the Password To Modify box.

WORKAROUND

To work around this problem, save or move the document to a directory on a disk drive. To do this, follow these steps:

  1. In Microsoft Exchange or Microsoft Outlook, open the Mail message containing the word document.

  2. Click to select the document.

  3. On the File menu, click Save Attachments.

  4. Switch to the directory where you want to save the document.

  5. Click Save.

When you open the document from this new location, you will be prompted for a password.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For more information about protecting documents, click the Office Assistant, type "restrict access," click Search, and then click to view "Protect a document."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component
Keywords          : word8 word97 kbinterop
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbworkaround


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Last reviewed: December 16, 1997
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