WD: Word Attachment Is Not Readable Upon Receipt Via E-mailLast reviewed: January 14, 1998Article ID: Q179093 |
The information in this article applies to:
SYMPTOMSWhen you send a Microsoft Word document as an attachment through e-mail, upon receipt, you expect it to be able to be read; however, instead it contains large amounts of random, garbled text.
CAUSEThis problem may occur when there is a mismatch in encoding types between the sending e-mail client and the receiving e-mail client, such as Microsoft Outlook.
WORKAROUNDFor information about how to recover the attached file from the encoded text, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q171436 TITLE : OL97: E-mail Contains Text Instead of AttachmentAny further questions on encoding schemes will need to be sent to your Internet provider or e-mail software manufacturer.
MORE INFORMATIONThe Internet was not designed to carry binary files. It is only able to transfer messages made up of ASCII text characters. To resolve this problem and to allow various file types to be sent over the Internet, and to be exchanged between diverse operating systems, encoding methods have been developed. The two major encoding methods are Multipurpose Internet Mail Extensions (MIME) and Uuencode. Files encoded with either of these methods generally have information in the text header to identify the type. For additional information, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q179323 TITLE : File Encoding and Decoding: Overview and List of Third-Party Vendors |
Additional query words: word6 word7
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