WD97: Word Mail Merge Hangs Using Access Parameter Query

• Microsoft Word 97 for Windows

SYMPTOMS

Word may appear to stop responding when you do a mail merge using a Microsoft Access parameter query.

NOTE: A Microsoft Access parameter query prompts you to enter certain criteria each time the query runs.

CAUSE

This behavior occurs because Word is waiting for you to type information into the Microsoft Access parameter query input box.

WORKAROUND

Press ALT+TAB to switch to the Microsoft Access parameter query input box, type the required text, and then click OK.

NOTE: If you save your mail merge main document as a template, and then create a new document based on the template, the Microsoft Access parameter query will prompt you without requiring you to press ALT+TAB.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q155487
   TITLE     : WD: Mail Merge Using a Microsoft Access Parameter Query

   ARTICLE-ID: Q110653
   TITLE     : WD: Queries Tab Not Available When Using Access via ODBC