WD97: Error or Unexpected Quit When You Type Complex SentenceLast reviewed: February 5, 1998Article ID: Q179310 |
The information in this article applies to:
SYMPTOMSUnder extremely rare circumstances, when you type a long, complex sentence, Word may unexpectedly quit and you will not be prompted to save any open documents, or you may receive one of the following error messages:
Winword caused an Invalid Page Fault in module MSGREN32.dll at <address> -or- There was an unexpected error in the grammar checker. Word cannot complete the grammar check. CAUSEThis problem occurs when the grammar checker attempts to evaluate a long, complex sentence that includes several conjunctions such as "or" and "and" along with at least one preposition such as "of," "to," "by," or "from." NOTE: The chance of this error occurring is less than one in a million; so, it is extremely unlikely that you will encounter this error.
RESOLUTIONMicrosoft has made available an updated version of the grammar checker. To resolve this problem, obtain this updated grammar checker from the Microsoft Software Library. The following file is available for download from the Microsoft Software Library:
~ Gramupd.exe (size: 644320 bytes)For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services Installing the Updated Grammar CheckerTo install the updated grammar checker, follow these steps:
The properties of the updated version of the file are listed in the following table.
File name file size last modify date ------------------------------------------------------------- Msgren32.dll 1,519 kilobytes (KB) 01/13/98 11:29a Working Around This Problem If You Are Unable to Obtain the Updated DLLTo temporarily work around this problem, disable the grammar checker in Word. To do this, follow these steps:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
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