WD97: Errors Saving File with Low Hard Disk Space

• Microsoft Word 97 for Windows

SYMPTOMS

When saving a document, Microsoft Word may stop responding or you may receive one of the following error messages:

• There is not enough memory or disk space to complete the operation.

      -or-
  

• There is insufficient memory or disk space. Close extra windows and save your work.

      -or-
  

• There is insufficient memory or disk space. Close an application. (<path>\<file name>)

      -or-
  

• This program has performed an illegal operation and will be shut down.

      If this problem persists, contact the program vendor.
  

  When you click Details, the following message is displayed:

      WINWORD caused an invalid page fault in module WINWORD.EXE
  

CAUSE

There is insufficient disk space available for Word to save the file. When working with Word (and other programs for Microsoft Windows), the Windows swap file (Win386.swp) increases in size. This increase can be large and can use up most or all of the available disk space.

RESOLUTION

To prevent this problem from occurring, add more hard disk space, either by adding a larger disk drive or by using a disk compression utility.

To work around this problem in the short-term, use any of the following methods:

• You may be able to recover some disk space by quitting unneeded programs. After quitting the other programs, it may take a few minutes before Windows changes the size of the swap file.

      -or-
  

• You can free disk space by deleting unneeded files.

      -or-
  

• You may be able to save your file to a floppy disk drive or network drive.

REFERENCES

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q135887
   TITLE     : OFF: Cannot Start Office Programs If Available Disk Space
               Low

   ARTICLE-ID: Q173908
   TITLE     : WD97: Errors Opening File If Low Memory or Low Disk Space

   ARTICLE-ID: Q160068
   TITLE     : WD97: Optimizing Microsoft Word 97

   ARTICLE-ID: Q168198
   TITLE     : WD97: Troubleshooting Invalid Page Faults in Word 97