DMM: Saving to Original Address List Changes Field Names

• Microsoft Direct Mail Manager for Windows

SYMPTOMS

When you save results of an address list that was imported into Direct Mail Manager, your original field names may be changed and all of the Direct Mail Manager fields may be added to the original address list.

CAUSE

This problem occurs when you select "Save Results To A New File." When you save the results to a new address list, Direct Mail Manager will save all of the Direct Mail Manager fields as part of the address list.

NOTE: If you save to the original address list you opened in Direct Mail Manager, your original field names will be overwritten and additional fields will be added to your address list.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: Type a Different File Name to Save

After selecting "Save Results To A New File" and clicking on the Next button, type a new file name for your address list (do not use the original file name). This way, you will have your original address list and a new address list with the Direct Mail Manager fields.

Method 2: Use "Update '<filename>'"

If you want the changes made to be saved back to the original address list, when you are prompted "How would you like to save the updated list?," click to select Update '<Filename>', and then click Next. Only the fields contained in the original address list will be saved. Direct Mail Manager will not add fields to your address list.

MORE INFORMATION

When you select "Save Results To A New File" and then click Next, the original file name may be suggested to save the changes to the address list. If you do not change the name of the address list and save to a new name, the following message will be shown:

   <drive>:\<path>\<filename>
   This file already exists.

   Replace existing file?

If you click No, the original address list file name may be presented in the File name box. If you click Save, the address list file may be overwritten and all of the Direct Mail Manager fields will be added to the address list.

When you save the address information to either a new address list (new file name) or to your original address list, the following Direct Mail Manager fields will be saved to your address list:

   Salute
   FullName
   LFName
   LastName
   FrstName
   MidName
   JobTitle
   Company
   Address1
   Address2
   Address3
   Address4
   Address5
   Suite
   City
   State
   ZIPCode
   Country
   CRRT
   DlvPt
   FullAdd
   CASSCode
   CASSDate
   Custom1
   Custom2
   Custom3
   Custom4
   Custom5
   Custom6
   Custom7
   Custom8
   Custom9
   Custom10

Keywords          : kbdmm kbdta
Version           : WINDOWS:
Platform          : WINDOWS
Issue type        : kbprb