WD: Word 5.x and 6.x Converts Word 98 Documents as Text OnlyLast reviewed: March 3, 1998Article ID: Q181933 |
The information in this article applies to:
SYMPTOMSMicrosoft Word 5.x and 6.x import Microsoft Word 98 Macintosh Edition documents as Text Only, even though the Word 97-98 Import Converter is in the Word Extensions folder (in Word 6.x), or the Word Commands folder (in Word 5.x).
CAUSEThe Word 97-98 Import Converter included with drag and drop installations on the Microsoft Office 98 CD-ROM is actually for use with Microsoft PowerPoint, not Microsoft Word.
RESOLUTIONTo install the correct version of the converter for Word 5.x and 6.x, run the Word 97-98 Converter Installer. You can find the Word 97-98 Converter Installer in the Office 98 CD-ROM in the Value Pack:Text Converters folder, or you can download it from the following Microsoft World Wide Web site:
http://www.microsoft.com/macoffice/prodinfo/office/coexist.htm MORE INFORMATION
How to Identify the Correct VersionTo determine whether you have the correct version of the converter, follow these steps:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
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Additional query words: converter import text only
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