The information in this article applies to:
- Microsoft Word for Windows versions 2.0, 2.0a, 2.0a-CD, 2.0b,
2.0c, 6.0, 6.0a, 6.0c
SUMMARY
If you are running Microsoft Word for Windows in Microsoft Windows
operating system version 3.1 and you are using the IQ Engineering font
cartridges, you may experience problems with incorrect screen font or
printer font substitution. Also, the cartridge name may not be
displayed in the Print Setup dialog box.
This article provides information about the IQ Engineering font
cartridges and troubleshooting information for the above problems.
MORE INFORMATION
Problems and Workarounds
- The IQ Super Cartridges are not always listed as installed
cartridges in the Print Setup dialog box. This problem occurs if the
cartridge is not selected or if it is incorrectly installed. Use the
installation instructions at the end of this article to reinstall and
select the cartridge. Also, delete the WINWORD.INI file, which is
located in the Word for Windows program directory.
- Incorrect screen fonts may be used for some IQ Super Cartridge
fonts. This problem occurs because the Super Cartridges do not
provide matching screen fonts for their printer fonts. If you are
using Super Cartridge 1 or 2, which contain bitmapped fonts, Word
for Windows uses the closest matching screen fonts currently
installed in Windows. As a result, the screen display of these
fonts is not always "what you see is what you get."
If you are using Super Cartridge 3, which contains scalable PCL-5
fonts, and you have Hewlett-Packard (HP) Intellifonts or Adobe Type
Manager version 2.0 or higher, matching screen fonts are available
from IQ Engineering.
- The IQ Cooper Black Super Cartridge font is sometimes substituted
for internal printer fonts when the point size is above 24 points and
the text extends to two pages or more. IQ Engineering is researching
this problem. To print with the internal printer font instead of the
IQ Cooper Black font, cut one-page selections of your document and
paste them into a new document for printing as a series of one-page
documents.
Information About Super Cartridges
IQ Engineering provides a wide variety of font cartridges for use with
HP Series II and III printers, 100 percent-compatible PCL-4 and PCL-5
laser printers, and HP DeskJet printers.
IQ Engineering font cartridges come with software printer drivers (PCM
files). When installed correctly, the Super Cartridges appear in the
Cartridges list of the Print Setup dialog box. Use the following
instructions to install your Super Cartridges:
- In Program Manager, choose the Control Panel icon.
- Choose the Printers icon.
- Choose the Setup button, then choose the Fonts button.
- In the HP Font Installer window, choose the Add Fonts button (the
Add button in Windows version 3.0).
- Place the IQ Engineering disk in your disk drive. In the Add Fonts
box, type the drive letter for your disk drive (for example, type
"B:\"). Choose the OK button.
- Select your Super Cartridge and choose the OK button.
- You should now see the Super Cartridge name in the Installed Fonts
box.
- Choose the Exit button to close the Font Installer window.
- Select your Super Cartridge in the Cartridge box and choose the OK
button. Choose the Close button, then close the Control Panel.
For more information about Super Cartridges, contact IQ Engineering at
the following address and telephone number:
IQ Engineering
605 North Pastoria Ave
Sunnyvale, CA 98486
Phone: 800-765-3668
Customer Service: 408-733-1661
The products included here are manufactured by IQ Engineering, a
vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding these products' performance or reliability.
Reference(s):
"Microsoft Windows User's Guide," version 3.1, pages 201-205
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