WinWord Err Msg: EC Load Exec when Using HP LaserJet III

• Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b 2.0c, 6.0, 6.0a, 6.0c

SUMMARY

In Word for Windows, if you format a document for Executive paper size, the document prints incorrectly on a Hewlett-Packard (HP) LaserJet Series III and Series 4 printers if the paper source is not set to Manual Feed. The HP LaserJet Series III printer displays the following error message to request an Executive paper tray:

   EC Load Exec

MORE INFORMATION

On the HP LaserJet, the automatic paper feed trays position the paper on the left side of the printing path. The manual paper feed tray positions the paper in the center of the printing path. If you press the Continue button on your printer to print from the manual feed tray despite the above printer message, your document prints too far left on the page. For example, the left margin is small or nonexistent, while the right margin is too large.

When you select Executive Paper Size under Size and Orientation in the Print Setup dialog box, Word for Windows does not automatically switch the Paper Source settings to Manual Feed, even though it prints as if you were feeding the paper from the Manual Feed tray. This means you must select the Manual Feed setting yourself.