Word 5.1: Headers and Footers Missing or Changed

• Microsoft Word for the Macintosh, version 5.1

SUMMARY

In Word, text in a header or a footer may disappear or change after the file is saved, closed, and reopened. This problem is related to Word's Fast Save option, and it occurs when a file is fast saved for the first time after a regular save.

Text in the last section of a document may disappear from all headers and footers, including the first, even, and odd headers and footers. In a single section document, the headers and footers will be left blank. In multiple section documents, the last section's headers and footers will take on the text of the corresponding preceding headers and footers.

MORE INFORMATION

A patcher program is available that will correct this problem. When run, the patcher program changes the product version to 5.1a and the date to November 4, 1992. The patch is offered free of charge to Microsoft Word 5.1 users and may be ordered by calling Microsoft Sales Information Center at (800) 426-9400.

The patch is also available as an application note ("MW0711: Word 5.1a Patcher"). For information about obtaining this application note, query on "MW0711" in the Microsoft Knowledge Base.

To prevent the problem from occurring before the patcher is run, turn the Fast Save option off:

1. From the Tools menu, select Preferences.

2. In the Preferences box, select the Open And Save category.

3. Clear the Fast Save check box.