Incorrect Font and No Graphics Print Using Turbo 25 Cartridge

• Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

SUMMARY

When you print to a Hewlett-Packard (HP) LaserJet Series II, IIP, IID, or compatible printer while the Turbo 25 Cartridge is installed, the cartridge may cause TrueType or printer-resident fonts to remap to the Turbo 25 graphics symbol set. Further, no graphics print while this cartridge is installed.

UDP Data Products, Inc., manufacturers of the Turbo 25 Cartridge, have confirmed this to be a problem with the cartridge. According to its technical support representative, UDP is working on a printer driver to correct these problems. For information on obtaining this updated printer driver, contact UDP Technical Support at (800) 888-4413.

The Turbo 25 Cartridge is manufactured by UDP Data Products, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

MORE INFORMATION

The Turbo 25 Cartridge contains 143 fonts.

Workarounds

To Print Graphics Only

Remove the Turbo 25 cartridge from the printer and use the HP LaserJet Series II, IIP, or IID printer driver for Windows version 3.1.

To Print Turbo 25 Fonts Only and No Graphics

Install the HP LaserJet Series III printer driver and install the Turbo 25 cartridge. Using this configuration, you can print Turbo 25 fonts, but you cannot print graphics.

To Print Turbo 25 Fonts with Graphics

Install the Turbo 25 cartridge, then select HP - ProCollection from the Cartridges list in the Print Setup dialog box. Using this workaround, you can access 65 of the 143 fonts on the Turbo 25 cartridge.