OS/2 Err Msg: "Operating System Cannot Run ."

• Microsoft Word for OS/2, versions 1.1, 1.1a, 1.1b

SUMMARY

If you try to start Word for OS/2 from the command prompt by typing "pmword" or "start pmword" (without the quotation marks), the following error message may occur:

   Operating System Cannot Run .

• Word cannot find one or more of the following dynamic-link library (DLL) files in any directory listed on the LIBPATH statement in the CONFIG.SYS file:

        PMWORDG.DLL
        PMWORDK.DLL
        PMWORDU.DLL
  

• Word found one or more versions or copies of the same DLL file in the directories listed on the LIBPATH statement in the CONFIG.SYS file. For example, if the PMWORDG.DLL file for Word versions 1.1a and 1.1b are located in LIBPATH directories, the error occurs.

MORE INFORMATION

When you start a program that requests the use of a DLL file, OS/2 searches each directory in the LIBPATH statement to find the file. For example, Word for OS/2 requests the three DLL files listed above.

To run Word, you should ensure that only one directory in the LIBPATH statement contains the DLL files. You should also be sure that all the DLL files are the correct version, supplied with your version of Word for OS/2.

The following table lists the dates and sizes of the DLL files supplied with each version of Word for OS/2:

                1.1         1.1a       1.1b
                ---         ----       ----

Date            12/7/90*    12/7/90*   4/1/92

PMWORDG.DLL     97738       97738      98200

PMWORDK.DLL     16971       16971      22659

PMWORDU.DLL     69232       69344      69968

  * The dates of the files for 1.1 and 1.1a are the same with the
    exception of the PMWORDU.DLL file. For 1.1 the PMWORDU.DLL file
    is dated 12/7/90; for 1.1a it's dated either 3/29/91 or 4/1/91.