The information in this article applies to:
- Microsoft Word for Windows versions 2.0, 2.0a, 2.0a-CD, 2.0b,
2.0c, 6.0, 6.0a, 6.0c
- Microsoft Windows operating system version 3.1, 3.11
- Microsoft Windows for Workgroups, version 3.1, 3.11
SUMMARY
This article explains how to print envelopes on the IBM 4019 LaserPrinter
from Word for Windows. This procedure requires that you use version 4.11 or
later of the IBM 4019 printer driver (IBM4019.DRV), available from Lexmark.
To obtain version 4.11 or later of IBM4019.DRV, contact Lexmark technical
support at (606) 232-3000 or download the driver from the Lexmark Bulletin
Board (BBS) at (606) 232-5238. Support of this printer driver is the sole
responsibility of Lexmark. IBM4019.DRV is manufactured by Lexmark, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
QUICK LIST OF ISSUES AND WORKAROUNDS
- In Word 6.0, the default position indicated by the envelope feed icon is
incorrect.
Workaround: Turn on the clockwise rotation check box so that the
envelope feed method suggested by Word matches the feed method indicated
by the printer.
- Envelopes of size 6 3/4 do not print.
Cause: This is a physical limitation of the printer.
- The envelope pulls from the manual feed instead of from the envelope
feeder.
Workaround: In Word 6.0, make sure Envelope is selected as the paper
source in the Printing Options dialog box. (To open the Printing Options
dialog box, choose Envelopes And Labels from the Tools menu, choose the
Options button, and then select the Printing Options tab.)
In Word 2.x, select the "Printer's Envelope Feeder has been Installed"
option in the Print Options dialog box. (To open the Print Options
dialog box, choose Options from the Tools menu, and then select the
Print icon under Category.)
The envelope feeder on the printer must be configured to match the size
of the envelopes being printed. For more information on how to configure
the envelope feeder, see later sections in this article.
MORE INFORMATION
In the instructions below, when you are instructed to feed an envelope,
insert the envelope in the manual feed slot face up with the top of the
envelope on the left. Slide the envelope in the slot until the envelope
cannot advance any farther. Envelopes print in landscape orientation on
this printer.
USING THE MANUAL FEED ENVELOPE SLOT
If you do not have an optional envelope feeder for your IBM 4019 printer,
you must feed envelopes through the manual feed slot on the back of the
printer.
- Install version 4.11 of the IBM 4019 printer driver. Make sure the
printer is in "native (4019)" mode. For information on switching to
native mode, please see the following article in the Microsoft Knowledge
Base:
ARTICLE-ID: Q102441
TITLE : Switching Emulation Modes on the IBM 4019 and 4029 Printers
- Start Word and create a new document based on the NORMAL template.
- In Word 6.0, switch to Windows Control Panel, choose the Printers icon,
and choose the Setup button.
In Word 2.x, choose Print Setup from the File menu. Select the IBM 4019
LaserPrinter in the Printer list and then choose the Setup button.
- Select the following settings in the Setup dialog box, choose OK, and
then return to your Word document:
a. Select the Use Printer Patterns option.
b. Clear the Fast Printing Directly To Port option.
c. Clear the TrueTypes As Graphics option.
d. Clear all Cartridge or Optional Font settings.
e. Select 300 x 300 in the Graphics Resolution list.
f. Select Upper Tray in the Paper Source list.
g. Select 8 1/2 x 11 in Portrait in the Paper Size list.
- Skip this step for Word 6.0. In Word 2.x, choose Options from the Tools
menu and then select the Print icon under Category. Clear the "Printer's
Envelope Feeder has been Installed" option and choose OK.
- Skip this step for Word 2.x. In Word 6.0, choose Envelopes And Labels
from the Tools menu and select the Envelopes tab. Choose the Options
button, and then select the Printing Options tab. In the Feed From list,
select Manual Feed, and then choose OK.
- From the Tools menu, choose Envelopes And Labels (choose Create Envelope
in Word 2.x or choose the Envelope button on the toolbar).
- Type the address information and then choose the Print Envelope button.
-or-
a. Type the address information and choose the Add To Document button.
b. From the File menu, choose Print.
c. Select the Pages option button and type "0-0" (zero, without the
quotation marks) in the Pages box. (In Word 2.x, select the Pages
option button and type "0" in the From and To boxes.)
d. Choose OK.
- The printer will go off-line and request manual feed. (Status 3 displays
on the front panel of the printer). Feed an envelope into the manual
feed slot on the back of the printer.
USING THE OPTIONAL ENVELOPE FEEDER
- Install and configure the IBM 4019 printer driver using steps 1 through
4 of the "Using the Manual Feed Envelope Slot" section above.
- Configure the envelope tray to match the envelope size you want to print
using the control panel on the front of the printer. The following table
lists the printer settings for each standard envelope size:
Printer Control
Envelope Panel Setting
-------- -------------
Size 10 Paper Size 3
Size 9 Paper Size 2
Size 7 3/4 Paper Size 1
DL Paper Size 4
C5 Paper Size 5
B5 Paper Size 6
For instructions on setting the envelope size on the printer, see the
"How to Configure the IBM 4019 Envelope Feeder" section at the end of
this article.
- Skip this step for Word 6.0. In Word 2.x, choose Options from the Tools
menu and then select the Print icon under Category. Select the
"Printer's Envelope Feeder has been Installed" option and choose OK.
- Skip this step for Word 2.x. In Word 6.0, choose Envelopes And Labels
from the Tools menu and select the Envelopes tab. Choose the Options
button, and then select the Printing Options tab. In the Feed From list,
select Envelope, and then choose OK.
- From the Tools menu, choose Envelopes and Labels (choose Create Envelope
in Word 2.x or choose the Envelope button on the toolbar).
- Type the address information and then choose the Print Envelope button.
-or-
a. Type the address information and choose the Add To Document button.
b. From the File menu, choose Print.
c. Select the Pages option button and type "0-0" (zero, without the
quotation marks) in the Pages box. (In Word 2.x, select the Pages
option button and type "0" in the From and To boxes.)
d. Choose OK.
The envelope feeds from the envelope feeder.
PRINTING CUSTOM ENVELOPE SIZES USING THE ENVELOPE FEEDER
- Configure the envelope feeder for the next largest envelope size
available using the front control panel. See the note at the end of this
article for instructions on how to configure the envelope feeder.
- From the Tools menu, choose Envelopes And Labels (choose Create Envelope
in Word 2.x or choose the Envelope button on the toolbar).
- In Word 6.0, select the Envelope tab and then choose the Options button.
In the Envelope Size list, select the size that matches the envelope
size setting on your printer. Choose OK.
In Word 2.x, in the Envelope Size list, select the size that matches the
envelope size setting on the printer.
- Type the address information and then choose the Add To Document button.
- In Word 6.0, choose Page Setup from the File menu, and then select the
Margins tab.
In Word 2.x, choose Page Setup from the Format menu, and then select the
Margins option.
- Adjust (increase) the margin settings so the page size matches the
dimensions of your envelope.
- From the File menu, choose Print. Select the Pages option button and
type "0-0" (zero, without the quotation marks) in the Pages box. (In
Word 2.x, select the Pages option button and type "0" in the From and To
boxes.) Choose OK.
The printer pulls the envelope from the envelope feeder.
MAIL MERGING ENVELOPES USING THE OPTIONAL ENVELOPE FEEDER
Note: In Word 2.x, "mail merge" is called "print merge."
- Install and configure the IBM 4019 printer driver using steps 1 through
4 of the "Using the Manual Feed Envelope Slot" section above.
- Open your mail merge main document.
- Skip this step for Word 6.0. In Word 2.x, choose Options from the Tools
menu and then select the Print icon under Category. Select the
"Printer's Envelope Feeder has been Installed" option and choose OK.
- Skip this step for Word 2.x. In Word 6.0, choose Envelopes And Labels
from the Tools menu and select the Envelopes tab. Choose the Options
button, and then select the Printing Options tab. In the Feed From
list, select Envelope, and then choose OK.
- From the Tools menu, choose Envelopes And Labels (choose Create
Envelope in Word 2.x or choose the Envelope button on the toolbar).
- Type all the address information except the MERGEFIELD fields and then
choose the Add To Document button.
- Insert the MERGEFIELD fields in the envelope.
- Merge the document to the printer.
- In the Print dialog box, select the Pages option button and type "0-0"
(zero, without the quotation marks) in the Pages box. (In Word 2.x,
select the Pages option button and type "0" in the From and To boxes.)
- Choose OK.
POTENTIAL PROBLEMS WITH ENVELOPES
- Paper Jams
----------
Size 6 3/4 envelopes (3 5/8 x 6 1/2 inches) do not print correctly.
The envelope address and return address text print approximately 3
inches too far to the right, which causes the envelope address to be
cut off on the right side. After the envelope prints, the printer
displays a paper jam error message (Status 2 on the front panel).
This error is caused by a physical paper-handling limitation of the
printer.
- Envelope Pulls from Manual Feed Instead of Envelope Feeder
----------------------------------------------------------
The "Printer's Envelope Feeder has been Installed" option must be
selected in the Print Options dialog box, and the envelope feeder must
be configured to match the size of the envelopes being print merged.
If either of these conditions are not met, the envelope will pull from
the manual feed slot.
HOW TO CONFIGURE THE IBM 4019 ENVELOPE FEEDER
- If the Ready light is on, press and release the Start/Stop button.
- Press and release the Paper button until Envelope is selected.
- While holding the Code button down, press and release the Paper
button until a number is displayed that corresponds to the envelope
size you want (see the above section for references to envelope
sizes).
- Press the Start/Stop button to switch the printer on-line.
REFERENCES
"Microsoft Word for Windows User's Guide," version 2.0, pages 118-120
"Microsoft Word User's Guide," version 6.0 (part number WB51157-1093),
pages 521-525, 652-655
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