PPT4: PowerPoint Cannot Start Cue Cards After Office 4.2 Setup

• Microsoft Office for Windows, version 4.2
• Microsoft PowerPoint for Windows, version 4.0a

SUMMARY

After you install Microsoft Office version 4.2, you may not be able to access Cue Cards in PowerPoint version 4.0a. You may receive the message:

   PowerPoint could not locate or start the Cue Cards. It can be
   installed using PowerPoint setup.

You can obtain this Application Note from the following sources:

• Microsoft's World Wide Web Site on the Internet
• The Internet (Microsoft anonymous ftp server)
• The Microsoft Network (MSN)
• Microsoft Download Service (MSDL)
• Microsoft Product Support Services

TEXT OF WT1017

The following is the complete text of the Application Note WT1017.

  Microsoft(R) Product Support Services Application Note (Text File)
 WT1017: CORRECTION TO THE POWERPNT.DLL FILE INCLUDED WITH OFFICE 4.2

                                                   Revision Date: 4/94
                                                         Disk Included

 --------------------------------------------------------------------
| INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY    |
| ACCOMPANY THIS DOCUMENT (collectively referred to as an            |
| Application Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY      |
| KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO    |
| THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A     |
| PARTICULAR PURPOSE. The user assumes the entire risk as to the     |
| accuracy and the use of this Application Note. This Application    |
| Note may be copied and distributed subject to the following        |
| conditions: 1) All text must be copied without modification and    |
| all pages must be included; 2) If software is included, all files  |
| on the disk(s) must be copied without modification [the MS-DOS(R)  |
| utility DISKCOPY is appropriate for this purpose]; 3) All          |
| components of this Application Note must be distributed together;  |
| and 4) This Application Note may not be distributed for profit.    |
|                                                                    |
| Copyright 1994 Microsoft Corporation. All Rights Reserved.         |
|                                                                    |
| Microsoft and MS-DOS are registered trademarks and Windows         |
| is a trademark of Microsoft Corporation.                           |
 --------------------------------------------------------------------

INTRODUCTION

Microsoft Office version 4.2 includes PowerPoint version 4.0a. A mistake was made when the PowerPoint files were added to Office, and the wrong version of the POWERPNT.DLL file was included. As a result, you will not be able to access Cue Cards in PowerPoint.

To resolve this problem, replace your current POWERPNT.DLL file with the correct version of POWERPNT.DLL, which is on the WT1017 disk included with this Application Note.

RESOLUTION

To replace your POWERPNT.DLL file, do the following:

1. Exit PowerPoint if you have it running.

2. Insert the enclosed WT1017 disk in the appropriate floppy disk drive.

3. At the MS-DOS command prompt, type the following and press ENTER

         copy <drive>:\pptdll.exe <destination>
   

   where <drive> is the floppy disk drive containing the WT1017 disk and <destination> is the drive and directory where your POWERPNT.DLL file currently resides. For example, if POWERPNT.DLL is located in the POWERPNT directory on drive C and the WT1017 disk is in drive A, type the following command and press ENTER:

         copy a:\pptdll.exe c:\powerpnt
   

4. The file PPTDLL.EXE is a self-extracting file that allows a large file, which normally would not fit on a floppy disk, to be distributed in this manner. To extract the POWERPNT.DLL file from the PPTDLL.EXE self-extracting file, do the following:

   a. Change to your PowerPoint directory. For example, if your

         PowerPoint directory is on drive C and is named POWERPNT, type
         the following lines at the MS-DOS command prompt and press ENTER
         after each line:
   

            c:
            cd \powerpnt
   
      b. Type the following at the MS-DOS command prompt and press ENTER.
   
            pptdll.exe
   
      c. If you are asked if you want to overwrite the existing
         POWERPNT.DLL file, choose Yes.
   
   

TO OBTAIN THIS APPLICATION NOTE

The following file(s) are available for download from the Microsoft Software Library:

 ~ PPTDLL.EXE (size: 1399573 bytes) 

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online Services