Troubleshooting Floppy Disk Drive Problems in Windows 95Last reviewed: March 19, 1998Article ID: Q131690 |
95
WINDOWS
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The information in this article applies to:
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SUMMARYThis article lists troubleshooting tips you can use to help resolve problems with floppy disk drives in Windows.
MORE INFORMATIONIf you are having problems with a floppy disk drive (such as receiving the error message "Error reading drive <X>:"), try the troubleshooting tips in the following sections.
Safe ModeStart Windows in Safe mode and try to access the floppy disk drive. To start Windows 95 in Safe mode, restart your computer, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode from the Startup menu. To start Windows 98 in Safe mode, restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Safe Mode from the Startup menu. For more information about Windows 98 startup, see the following article in the
Microsoft Knowledge Base: ARTICLE-ID: Q178548 TITLE : No "Starting Windows 98" Message at StartupIf you can access the floppy disk drive, follow these steps:
Damaged DisksUse the following steps to check for a damaged disk:
CMOS SettingsConsult your computer's documentation or manufacturer to make sure that your computer's CMOS settings are correct.
Irwin Tape BackupWindows 95 Setup removes the following statement from the [386Enh] section of the SYSTEM.INI file:
device=<path>\VIRWT.386If you re-install the Irwin Tape Backup software after you install Windows 95, this statement is placed in the SYSTEM.INI file again and can cause conflicts with floppy disk access in Windows.
Device ConflictsDevice conflicts as reported by Device Manager can cause problems reading from and writing to floppy disks. You can resolve this problem by changing or removing the resources from Device Manager that are causing the conflict. These are typically conflicts with hard drive controller cards, video cards, or COM ports.
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