PUB3: Invalid CD-Key Error During Publisher Setup

Last reviewed: March 6, 1998
Article ID: Q141647

The information in this article applies to:

Microsoft Publisher for Windows 95, version 3.0

SYMPTOMS

While you are installing Microsoft Publisher for Windows 95 from compact disc, you may encounter one or more of the following symptoms:

The space provided to type the CD-Key appears insufficient to enter 10 digits.

When you type the first digit of your CD-Key, you receive the following error message:

      This is an invalid CD Key value. Check the identification number
      from your CD sticker.

CAUSE

If the font called MS Sans Serif is missing or corrupt, you will encounter this problem.

RESOLUTION

Exit Setup and reinstall the MS Sans Serif font. After the MS Sans Serif font is reinstalled, you can run Microsoft Publisher Setup.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 pub3 w_mspub pub95 compact disk CD
CD-ROM CDKEY kbsetup kbtshoot setup install acme stf pid
Keywords : kberrmsg kbsetup
Version : windows:3.0
Platform : WINDOWS
Hardware : x86
Issue type : kbprb

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 6, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.