The information in this article applies to:
- Microsoft Works version 4.0 for Windows 95
- Microsoft Works version 4.5 for Windows 95
SYMPTOMS
When you start Works, you may receive the following error message:
GROWSTUB
An error has occurred in your program.
When you click Close, you receive another message:
This program performed an illegal operation
If you click Details, you see the following information:
GROWSTUB caused a General Protection Fault in module POINTER.DLL at
XXXX:XXXX.
CAUSE
An older version of Pointer.dll was not updated correctly during the
installation of Windows 95.
RESOLUTION
To end the error messages, rename the Pointer.dll file on your computer,
and then re-install the file.
Renaming and Reinstalling Pointer.dll
- Click the Start button, point to Find, and then click Files or
Folders.
- In the Named box, type the following:
Pointer.dll
- In the Look In box, select the name of the hard drive or connected
resource you want to search. If you want to search all connected
resources, including your hard drive, select My Computer.
- Make sure the Include Subfolders box has a check mark.
- Click Find Now.
- Note the folder listed for Pointer.dll in the In Folder column of the
Find window.
- With your right mouse button, click the Pointer.dll file, and then
click Rename.
- Rename the file to Pointer.old. Close the Find window.
- Insert the Windows 95 disc into the CD-ROM drive. Or, if you
installed Windows 95 from a floppy disk, insert Disk 9 in the disk
drive.
- Click the Start button, point to Programs, and then click MS-DOS
Prompt.
- Type the following and press ENTER
cd\<folder>
where <folder> is the folder you noted in step 6.
- Compact Disc
------------
If you installed Windows 95 from a compact disc, insert the disc into
the drive. Then, type the following at the MS-DOS command prompt
extract <drive>:\win95\win95_08.cab Pointer.dll
where <drive> is the letter of the CD-ROM drive.
Floppy Disk
-----------
If you installed Windows 95 from floppy disk, type the following at
the MS-DOS command prompt
extract <drive>:\win95_09.cab Pointer.dll
where <drive> is the letter of the floppy drive.
- When you finish extracting the necessary file, type the following at
the MS-DOS command prompt and press ENTER:
exit
- Restart your computer.
MORE INFORMATION
For more information on this Growstub error, see the Mouse and Keyboard
section of the following article:
ARTICLE ID: Q129582
TITLE : Windows 95 Preview Program README.TXT (2 of 3)
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