WD5X: Can't Open Password-Protected WinWord Doc in MacWord 5.x

Last reviewed: February 2, 1998
Article ID: Q98916
The information in this article applies to:
  • Microsoft Word for the Macintosh, versions 5.0 and 5.1
  • Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0a, 6.0c
  • Microsoft Word for Windows 95, versions 7.0 and 7.0a
  • Microsoft Word 97 for Windows

SYMPTOMS

By design, Word for the Macintosh cannot open password-protected documents in Word for Windows version 2.x and later formats. If you try to open such a document, you receive the following error message:

   Word version     Error message
   ----------------------------------------------------
   5.0              Cannot read file.
   5.1              Cannot open password protected file.

RESOLUTION

To open the Word for Windows document in Word for the Macintosh, reopen the document in Word for Windows and remove the password. To do this, follow these steps:

  1. Open the document in Word for Windows. (You need to know the document password to do this.)

  2. In Word for Windows versions 6.0 and later, on the Tools menu, click
       Options. In the Options dialog box click the Save tab. In Word for    
       Windows 2.0, on the File menu, click Save As and then click File    
       Sharing.
    
    

  3. In the Protection Password box, delete the password. Also delete the
       Write Reservation Password, if applicable, in versions 6.0 and later.    
       
    
4. Click OK.

  1. Resave the file.


Additional query words: appsconv protection convert converting conversion
95 8.0 8.00
Keywords : macword98 macword kberrmsg kbinterop
Version : MACINTOSH:5.0, 5.1
Platform : MACINTOSH
Issue type : kbprb
Solution Type : kbworkaround


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Last reviewed: February 2, 1998
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