Questions and Answers About Fonts

This section answers some common questions about using fonts with Windows NT.

• I printed the same document with TrueType fonts from two different computers to the same PostScript printer. The two printouts are different. Why?

TrueType font substitution is different on the two computers. Reconfigure font substitution on one of the computers.

• My document looks fine on the screen but prints with a different font. Why?

This can happen for one of two reasons: Either you specified the wrong printer model during setup, or the downloadable font did not download to the print device. Check the General tab of the Printer Properties dialog box to see that the printer driver you are using matches the print device. Then click the Device Settings tab, and check the amount of memory for your printer. Make sure the amount shown accurately reflects the amount of memory for your print device. If there is too little memory, the print device might be unable to download fonts.

• My document prints OK, but it looks funny on the screen. Why?

There is no direct displayable equivalent of a device font that you are using.

• I can't select a font that I know is provided by a cartridge installed in the printer. Why?

Select the printer in the Printers folder, and then click Properties on the File menu. Click the Device Settings tab to make sure that the printer properties lists the correct cartridge.