Reviewing Information Needs

Before its merged network was created, Terra Flora's information was contained in different databases and file formats across three separate networks. The information needed to be accessible to customers on those networks and on networks around the world. It was clear to the information officer that a single technology was required to effectively consolidate and deliver that information. Internet technology, based on HTTP, provides a single system that can deliver information to users around the world.

First, the formats and users of each existing information type were identified. Next, the Internet technology that could serve the information to the largest number of people was identified. Table 4.2 summarizes this information.

Table 4.2 Terra Flora Information Consolidation

Information stored

Format

Users

New access method

Retail Division

Retail order database, Accounting database, Employee database

ORACLE database

Internal, external

HTML forms

Corporate and employee information

Word and other documents

Internal

WWW directory listings

Manufacturing Division

Parts and price lists

Text files

Internal, external

FTP and Gopher

Raw materials tracking database

DB2 database

Internal

None

Wholesale terra cotta gifts catalog

Microsoft Publisher

External

HTML

Nursery Division

Inventory and wholesale order database

RPG/400

Internal, external

None

Wholesale flower catalog

ORACLE database

External

HTML forms