If you are having problems connecting to a PPTP server, make sure you have correctly configured your PPTP client. This section provides a list of steps you should take to make sure you have correctly configured your PPTP client. If you still cannot connect to a PPTP server, see the section “Troubleshooting Your PPTP Connection.”
Verify the following:
· Make sure that your workstation and its applications support the protocols native to the target network (the network you will be tunneling to).
· If you are tunneling through the Internet, make sure your Internet connection is working properly.
· In Network in Control Panel, make sure that you have added the PPTP protocol.
· In Network in Control Panel, make sure that you have configured at least one VPN port.
· Check the phone book entry for the PPTP server to make sure it is for a VPN device, not a modem.
· Make sure you have a valid account on the PPTP server.
· Check the phone book entry for the PPTP server to make sure it includes the IP address or host name of the PPTP server.
· Check the phone book entry for the PPTP server to make sure it includes all the protocols used on the target network.
· If the target network uses TCP/IP, check the phone book entry for the PPTP server to make sure the TCP/IP settings are correctly configured for the target network.
· If you are making two connections, make sure that the second connection is a VPN connection.