C H A P T E R    19 Part 4  Switching from Other Applications Microsoft Office Resource Kit

Switching to Microsoft Outlook Previous

Contents
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Index


In This Chapter
Overview
Importing and Exporting File Types
Using E­mail Information Services Provided with Outlook
Switching from Lotus cc:Mail
Switching from Symantec ACT! 2.0
Switching from NetManage ECCO Pro 3.0, 3.01, or 3.02
Switching from Starfish Sidekick Deluxe 95
Switching from Lotus Organizer 1.0, 1.1, or 2.1
Switching from Other Client/Server Messaging Systems
Switching to Outlook Express

See Also

This chapter tells you what to expect when you or your workgroup switches to Microsoft Outlook 97 for Windows or Microsoft Outlook Express 4.0 for the Macintosh from other scheduling, calendar, or electronic mail (e­mail) applications.

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Overview

When you switch to Microsoft Outlook or Microsoft Outlook Express, importing data is an easy process. The Microsoft Office Value Pack contains converters so you can import data directly from several other programs. Outlook and Outlook Express can also import from intermediary formats.

Outlook is an e-mail client that can be used with any fully MAPI-compliant e-mail system, including Microsoft Exchange Server, Microsoft Mail 3.x, Post Office Protocol (POP), and Lotus cc:Mail.

Note   The CD­ROM version of Office 97 includes the Value Pack, a collection of application extras such as clip art, maps, sounds, presentation enhancements, and utilities. For more information about the Office 97 Value Pack and how to use its contents, see Valupack.hlp in the ValuPack folder on the Office CD. If you have World Wide Web access, you can also point to Microsoft on the Web (Help menu) in any Office application and then click Free Stuff.

Outlook Express for the Macintosh is a true Internet e-mail client. Users can seamlessly share information with anyone and use Outlook Express with any Internet standards-based e-mail and news server. The following standards are supported by Outlook Express.

  • Simple mail transfer protocol (SMTP)

  • Post office protocol 3 (POP3)

  • Internet mail access protocol (IMAP4)

  • Lightweight directory access protocol (LDAP)

  • MIME HTML (MHTML)

  • Network news transfer protocol (NNTP)

  • HTML mail

For more information about how Outlook Express supports Internet standards, see "Supported Internet Standards" in Chapter 37, "Microsoft Outlook Architecture."

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Importing and Exporting File Types

With Outlook (Windows) and Outlook Express (Macintosh), you can import e-mail messages and address books from other e-mail programs and programs that export intermediary formats, such as tab-separated values. You can also export the Outlook and Outlook Express address books to other programs or any other program that imports files in tab-delimited format.

The rest of this section describes how to import and export information directly between Outlook and other programs. For a description on how to import information from other programs to Outlook Express, see "Switching to Outlook Express" later in this chapter.

Using the Import and Export command (File menu), you can import and export information directly between Outlook and any of the file types listed in following table.

ProductFile extension ImportExport
Comma Separated Values (DOS) .txtYes Yes
Comma Separated Values (Windows) .csvYes Yes
dBASE.dbf YesYes
Lotus Organizer 1.0, 1.1, 2.1 .org, .or2 Yes No
Microsoft Access .mdb YesYes
Microsoft Excel .xls YesYes
Microsoft Exchange Personal Address Book .pabYes Yes
Microsoft FoxPro.dbf YesYes
Microsoft Schedule+ 1.0 .calYes No
Microsoft Schedule+ 95 .scdYes No
NetManage ECCO Pro 3.0, 3.01, or 3.02 .ecoYes No
Starfish Sidekick 1.0/95 .skcardYes No
Symantec ACT! 2.0 for Windows .dbfYes No
Tab Separated Values (DOS) .txtYes Yes
Tab Separated Values (Windows) .txtYes Yes

To import data from or export data to any of the following applications, however, you must use the appropriate converters:

  • ACT! 2.0

  • ECCO Pro 3.0, 3.01, or 3.02

  • Sidekick 1.0­95

With the appropriate converter, you can also directly import or export items in the Outlook Journal or Notes folder.

Note   Outlook converters are available in the Office 97 Value Pack. For more information about the Value Pack and how to use its contents, see Valupack.hlp in the ValuPack folder on the Office CD. If you have Web access, you can also point to Microsoft on the Web (Help menu) in any Office application and then click Free Stuff.

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Using E­mail Information Services Provided
with Outlook

Outlook for Windows includes software for the following popular e­mail service providers and for the Internet.

  • Microsoft Exchange Server

  • Microsoft Mail

  • Microsoft At Work fax software

    If you already have Microsoft At Work fax software installed on your computer, the software is updated automatically when you install Outlook. Otherwise, install the Microsoft At Work fax software driver from your Windows 95 disks before you install Outlook.

  • Internet Mail.

    This service is also known as Simple Mail Transfer Protocol (SMTP) or POP version 3.

  • MSN, The Microsoft Network

    You can use the Internet Mail service provider to use this online service.

  • cc:Mail

Note   The cc:Mail driver is available in the Office 97 Value Pack. For more information about the Value Pack and how to use its contents, see Valupack.hlp in the ValuPack folder on the Office CD. If you have Web access, you can also point to Microsoft on the Web (Help menu) in any Office application and then click Free Stuff.

If your e­mail service provider is not included in the preceding list, you must obtain the appropriate software from your service provider. In the meantime, you can use Outlook without e­mail. For information about how to add an information service to a profile in Outlook, see Outlook online Help.

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Switching from Lotus cc:Mail

  Note   The information in this section applies to Outlook for Windows. For information about Outlook Express for the Macintosh, see "Switching to Outlook Express" later in this chapter.

You can install Outlook for Windows in your workgroup with the cc:Mail information service, a MAPI service provider that allows you to use Outlook as an e­mail client with a cc:Mail post office.

When Outlook users install the cc:Mail service provider and then add the information service to their user profiles, they can exchange mail with other cc:Mail and Outlook users, use cc:Mail bulletin boards, download the post office address book for working offline, and have all the power of Outlook with a cc:Mail e­mail account.

Note   Outlook features such as Voting buttons, Message Flags, and AutoPreview are all fully functional using a cc:Mail post office, but they are available only to Outlook users.

For Windows NT Workstation 3.51 or later, you must install the 32­bit version of Vendor­Independent Messaging (VIM), available from Lotus Development Corporation.

Note   The cc:Mail transport provider is available in the Office 97 Value Pack. In the ValuPack\Ccmail folder, double­click the file Ccmailsp.exe (Windows 95 or Windows NT Workstation 4.0) or Ccmailnt.exe (Windows NT Workstation 3.51). For more information about the Value Pack and how to use its contents, see Valupack.hlp in the ValuPack folder on the Office CD. If you have Web access, you can also point to Microsoft on the Web (Help menu) in any Office application and then click Free Stuff.

To add the cc:Mail information service to your user profile

  1. In Control Panel, double­click the Mail and Fax icon.

  2. Click the Services tab, and then click Add.

  3. In the Available information services box, click MS Outlook support for Lotus cc:Mail.

To get the full functionality of Outlook, you must turn on Rich Text Format (RTF).

To turn on RTF in Outlook

  1. On the Outlook Tools menu, click Services.

  2. On the Services tab, select the MS Outlook support for Lotus cc:Mail service, and then click Properties.

  3. Click the Delivery tab, and then select the Send using Microsoft Exchange rich text format check box.

Using cc:Mail Bulletin Boards with Outlook

When you add the cc:Mail messaging service to your profile, the cc:Mail Service Tools command is added to the Outlook Tools menu. Copy information on cc:Mail bulletin boards from the post office to your computer using the Import cc:Mail Bulletin Boards or Update cc:Mail Bulletin Boards command on the cc:Mail Service Tools submenu.

To use cc:Mail bulletin boards with Outlook, you must have the file Export.exe in your path, and you must create an address entry in your Personal Address Book for the bulletin board. Entries to a bulletin board are sent as e­mail messages addressed to the bulletin board.

To set up cc:Mail bulletin boards using the Outlook client

  1. In the cc:Mail post office, copy Export.exe from the Ccadmin folder to the post office Ccmail folder.

    This places the file in your post office share, which is on your path.

  2. On the Outlook Tools menu, point to cc:Mail Service Tools, and then click Import cc:Mail Bulletin Boards.

  3. Select the name of the bulletin board from the list, and then click Begin.

    – or –

    Add a bulletin board to the list by clicking Edit List, clicking Add, and typing the name of the bulletin board.

  4. In the Address Book, create a new cc:Mail Recipient entry, and then enter the name of the bulletin board in the Electronic Address box.

To send a message to the bulletin board, create a new e­mail message and address it using the address for the bulletin board in the Personal Address Book.

The Update cc:Mail Bulletin Boards command copies only items posted by other users. To copy the bulletin board and include your entries, you must use the Import cc:Mail Bulletin Boards command. This creates a new copy of the bulletin board folder (with a number such as 001) in your Folder List. Each time you import a bulletin board, a new folder is created that includes all the current contents.

The New Post in This Folder command (Compose menu) posts a new message to your local copy of the bulletin board, not to the post office version. Other users of the bulletin board do not see these posted messages.

Importing cc:Mail Folders into Outlook

If you created personal folders in cc:Mail, you can import them into Outlook. You must have the cc:Mail file Export.exe in the path to complete this procedure.

To import cc:Mail folders into Outlook

  1. On the Outlook Tools menu, point to cc:Mail Service Tools, and then click Import cc:Mail Folders.

  2. Select the folders you want to import, and then click Begin.

Using cc:Mail Private Lists and Address Book with Outlook

In Outlook, you can download the cc:Mail post office address book for working offline.

To download the cc:Mail post office address book

  • On the Outlook Tools menu, point to cc:Mail Service Tools, and then click Update Local Copy of cc:Mail Address Book.

    The cc:Mail directory and mail lists appear in the Show Names from the box in the Address Book dialog box (Tools menu).

You can also import cc:Mail private mail lists into Outlook.

To import cc:Mail private mail lists

  • On the Outlook Tools menu, point to cc:Mail Service Tools, and then click Import cc:Mail Private Lists to Personal Address Book.

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Switching from Symantec ACT! 2.0

  Note   The information in this section applies to Outlook for Windows. For information about Outlook Express for the Macintosh, see "Switching to Outlook Express" later in this chapter.

Moving your data from ACT! to Outlook for Windows is a simple process. First install the appropriate converter, and then import the data into Outlook using the Import and Export Wizard.

Note   The ACT! 2.0 converter is available in the Office 97 Value Pack. In the ValuPack\Convert\Outlook folder, double­click the file Outcvt.exe (Windows 95 or Windows NT Workstation 4.0) or Outcvtnt.exe (Windows NT Workstation 3.51). For more information about the Value Pack and how to use its contents, see Valupack.hlp in the ValuPack folder on the Office CD. If you have Web access, you can also point to Microsoft on the Web (Help menu) in any Office application and then click Free Stuff.

To import ACT! 2.0 data into Outlook

  1. On the Outlook File menu, click Import and Export.

  2. In the first panel of the wizard, click Import from Schedule+ or another program or file.

  3. Follow the instructions in the Import and Export Wizard.

The Import and Export Wizard maps the fields in the converted program files to the appropriate fields in Outlook. For a list of fields used in Outlook or for more details about mapping custom fields, see "Sharing Information with Outlook 97" in Chapter 27, "Sharing Information with Microsoft Office Applications."

Mapping Fields from ACT! 2.0 to Outlook

This section describes the mapping that the ACT! 2.0 converter performs when an ACT! 2.0 file is imported into Outlook.

Mapping Contact Fields

The ACT! 2.0 converter maps contact fields as shown in the following table.

This field name in ACT! 2.0 Maps to this field name in Outlook
ContactFull NameACT! combines the full name into one field. This is mapped to a combined name in Outlook.
CompanyCompany
TitleJob Title
Address (3 fields) Business Address StreetACT! maps three street address fields into one.
CityBusiness Address City
StateBusiness Address State
ZipBusiness Address Postal Code
Address (3 fields) Home Address StreetACT! maps three street address fields into one.
CityHome Address City
StateHome Address State
ZipHome Address Postal Code
Business FaxBusiness Fax
Business PhoneBusiness PhoneACT! appends a separate extension field to phone numbers.
Car PhoneCar Phone
Home PhoneHome Phone
Alt Phone 1 & 2 This field is not automatically mapped.
AssistantAssistant's Name
E­mail IDE­mail
NotesNotes
Referred byReferred By

Mapping Appointment Fields

The ACT! 2.0 converter maps appointment fields as shown in the following table.

This field name in ACT! 2.0 Maps to this field name in Outlook
RegardingSubject
Start DateStart
End DateEnd
Alarm OnReminder
Alarm DateReminder Beforehand
PriorityImportance
AccessSensitivity

Mapping Task Fields

The ACT! 2.0 converter maps task fields as shown in the following table.

This field name in ACT! 2.0 Maps to this field name in Outlook
RegardingSubject
Start DateStart Date
End DateDue Date
Alarm OnReminder
Alarm DateReminder Time
AccessSensitivity
PriorityPriority
ContactContacts

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Switching from NetManage ECCO Pro 3.0, 3.01, or 3.02

  Note   The information in this section applies to Outlook for Windows. For information about Outlook Express for the Macintosh, see "Switching to Outlook Express" later in this chapter.

Moving your data from ECCO Pro to Outlook for Windows is a simple process. First install the appropriate converter, and then import the data into Outlook using the Import and Export Wizard.

Note   The ECCO Pro converter is available in the Office 97 Value Pack. In the ValuPack\Convert\Outlook folder, double­click the file Outcvt.exe (Windows 95 or Windows NT Workstation 4.0) or Outcvtnt.exe (Windows NT Workstation 3.51). For more information about the Value Pack and how to use its contents, see Valupack.hlp in the ValuPack folder on the Office CD. If you have Web access, you can also point to Microsoft on the Web (Help menu) in any Office application and then click Free Stuff.

To import ECCO Pro data into Outlook

  1. On the Outlook File menu, click Import and Export.

  2. In the first panel of the wizard, click Import from Schedule+ or another program or file.

  3. Follow the instructions in the Import and Export Wizard.

The Import and Export Wizard maps the fields in the converted program files to the appropriate fields in Outlook. For a list of fields used in Outlook or for more details about mapping custom fields, see "Sharing Information with Outlook 97" in Chapter 27, "Sharing Information with Microsoft Office Applications."

Mapping Fields from ECCO Pro to Outlook

ECCO Pro must be installed before you can import items into Outlook. ECCO Pro requires user input when opening the file if the file contains alarms, or if the file was created in ECCO Pro 3.0 but is being opened in ECCO Pro 3.01. Outlines, alarms, and recurring events from ECCO Pro 3.0 are not converted. User­defined fields in ECCO Pro are not mapped automatically. Custom priorities in ECCO Pro are all converted to Normal Importance.

This remainder of this section describes the automatic mapping that the ECCO Pro converter performs when an ECCO Pro file is imported into Outlook.

Mapping Contact Fields

The ECCO Pro converter maps contact fields as shown in the following table.

This field name in ECCO Pro Maps to this field name in Outlook
Name (First, Last) Full Name
Mr./Mrs.Title
CompanyCompany
Job TitleJob Title
Address 1 BusinessAddress 2 Business Business Address Street
City­Business Business Address City
State­Business Business Address State
Zip­BusinessBusiness Address Postal Code
Country­Business Business Address Country
Address1 HomeAddress2 Home Home Address Street
City­HomeHome Address City
State­HomeHome Address State
Zip­HomeHome Address Postal Code
CountryHome Address Country
Fax #Business Fax
Work #Business Phone
Home #Home Phone
Cell #Mobile Phone
AssistantAssistant's Name
Alt #Other Phone
AnniversaryAnniversaryTranslated as an appointment with the All Day Event flag set and repeated yearly.
BirthdayBirthdayTranslated as an appointment with the All Day Event flag set and repeated yearly.
E­mailE­mail

Mapping Appointment Fields

The ECCO Pro converter maps appointment fields as shown in the following table.

This field name in ECCO Pro Maps to this field name in Outlook
DescriptionSubject
Outline NotesNotes
Start Date & Start Time Start
End Date & End Time End
Alarm ReminderIn ECCO Pro 3.01, only the first alarm prior to the event is converted. Alarms set after the event are not converted.
Alarm DateReminder Beforehand

Mapping Task Fields

The ECCO Pro converter maps task fields as shown in the following table.

This field name in ECCO Pro Maps to this field name in Outlook
DescriptionSubject
Outline NotesNotes
Start DateStart Date
DoneDate Completed
PriorityPriority

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Switching from Starfish Sidekick Deluxe 95

  Note   The information in this section applies to Outlook for Windows. For information about Outlook Express for the Macintosh, see "Switching to Outlook Express" later in this chapter.

Moving your data from Sidekick to Outlook for Windows is a simple process. First install the appropriate converter and then import the data into Outlook using the Import and Export Wizard.

Note   The Sidekick converter is available in the Office 97 Value Pack. In the ValuPack\Convert\Outlook folder, double­click the file Outcvt.exe (Windows 95 or Windows NT Workstation 4.0) or Outcvtnt.exe (Windows NT Workstation 3.51). For more information about the Value Pack and how to use its contents, see Valupack.hlp in the ValuPack folder on the Office CD. If you have Web access, you can also point to Microsoft on the Web (Help menu) in any Office application and then click Free Stuff.

To import Sidekick data into Outlook

  1. On the Outlook File menu, click Import and Export.

  2. In the first panel of the wizard, click Import from Schedule+ or another program or file.

  3. Follow the instructions in the Import and Export Wizard.

The Import and Export Wizard maps the fields in the converted program files to the appropriate fields in Outlook. For a list of fields used in Outlook or for more details about mapping custom fields, see "Sharing Information with Outlook 97" in Chapter 27, "Sharing Information with Microsoft Office Applications."

Mapping Fields from Sidekick to Outlook

Sidekick field definitions may be created or modified by the user. All fields are text and are mapped automatically to the closest reasonable match. The mapping is based on the names in the Business and Personal templates in Sidekick.

The following conditions apply when you map fields from Sidekick to Outlook:

  • The Sidekick 95 and 2.0 contact log is treated as an extended Notes field. It is not mapped automatically, but you can map it manually using the Field Map dialog box in the Import and Export Wizard.

  • Recurring appointments are converted to individual appointments. Sidekick Special Days are converted to annual recurring appointments if they recur — if not, they are translated as individual appointments.

  • All Sidekick address fields are converted to Outlook business address fields. To change the Outlook field, map the field manually using the Field Map dialog box.

  • Sidekick tasks, calls, and goal lists are all converted into tasks. The goal list is converted as a list of undated tasks. Recurring tasks appear as individual tasks.

This remainder of this section describes the automatic mapping that the Sidekick converter performs when a Sidekick file is imported into Outlook.

Mapping Contact Fields

The Sidekick converter maps contact fields as shown in the following table.

This field name in Sidekick Maps to this field name in Outlook
First NameFirst Name
Last NameLast Name
SalutationTitle
Address 1 Business Address Street
City Business Address City
StateBusiness Address State
ZipBusiness Address Postal Code
CountryBusiness Address Country
Fax Business Fax
Office PhoneBusiness Phone
Home PhoneHome Phone
Mobile PhoneMobile Phone
Other PhoneOther Phone
PagerPager
InternetE­mail 1
Other E­mailE­mail 2
PositionJob Title
AnniversaryAnniversary
BirthdayBirthday
HobbyHobby
SpouseSpouse
Notes/ContactsNotes
CompanyCompany

Mapping Appointment Fields

The Sidekick converter maps appointment fields as shown in the following table.

This field name in Sidekick Maps to this field name in Outlook
TaskSubject
RegardingDescription
Start Date/TimeStart
End Date/TimeEnd
Alarm on/offReminder
Alarm Date/TimeReminder Date/TimeSpecial Days only

Mapping Task Fields

The Sidekick converter maps task fields as shown in the following table.

This field name in Sidekick Maps to this field name in Outlook
TaskSubject
RegardingNotes
Due DateDue DateRange is 1990 – 2005; due time is not converted.
Completed% Completed
PriorityPriority
CategoryCategories
Status CompleteRequest Status

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Switching from Lotus Organizer 1.0, 1.1, or 2.1

  Note   The information in this section applies to Outlook for Windows. For information about Outlook Express for the Macintosh, see "Switching to Outlook Express" later in this chapter.

Moving your data from Lotus Organizer to Outlook for Windows is a simple process. First install the appropriate converter, and then import the data into Microsoft Outlook using the Import and Export Wizard.

Note   The Lotus Organizer converter is not included when you choose a Typical installation during Setup. To install this converter, rerun Office Setup and click Add/Remove. Under the Microsoft Outlook option, select the Lotus Organizer Converters check box.

To import Lotus Organizer data into Outlook

  1. On the Outlook File menu, click Import and Export.

  2. In the first panel of the wizard, click Import from Schedule+ or another program or file.

  3. Follow the instructions in the Import and Export Wizard.

The Import and Export Wizard maps the fields in the converted program files to the appropriate fields in Outlook. For a list of fields used in Outlook or for more details about mapping custom fields, see "Sharing Information with Outlook 97" in Chapter 27, "Sharing Information with Microsoft Office Applications."

Note   To switch from Lotus Organizer to Outlook, users must have the appropriate version of Lotus Organizer installed and configured on their computers.

Mapping Fields from Lotus Organizer to Outlook

The following conditions apply when you map fields from Lotus Organizer to Outlook:

  • Repeated events are converted as individual events.

  • Lotus Organizer 2.1 links to other sections are not converted.

  • Lotus Organizer 2.1 planner occurrences that span several days convert as daily repeats for the period.

This remainder of this section describes the automatic mapping that the Lotus Organizer converter performs when a Lotus Organizer file is imported into Outlook.

Mapping Contact Fields

The Lotus Organizer converter maps contact fields as shown in the following table.

This field name in Lotus Organizer Maps to this field name in Outlook
NameFull Name
TitleTitle
PositionJob TitleThis field maps in versions 1.0 and 1.1 only.
First NameFirst Name
Last NameLast Name
Work AddressBusiness Address Street
Work City Business Address City
Work StateBusiness Address State
Work ZipBusiness Address Postal Code
Work CountryBusiness Address Country
Home AddressHome Address Street
Home City Home Address City
Home StateHome Address State
Home ZipHome Address Postal Code
Home CountryHome Address Country
Work Fax Business Fax
Phone + extBusiness Phone
Home Tel 1Home Phone
Home FaxHome Fax
Work E­mailE­mail
Home E­mailE­mail 2
PositionJob Title
AssistantAssistant's Name
ChildrenChildren
SpouseSpouse
CategoryCategoriesVersions 1.0 and 1.1 map the Type field.
NotesNotes
CompanyCompany

Mapping Appointment, Anniversary, and Planner Fields

The Lotus Organizer converters maps appointment, anniversary, and planner fields as shown in the following table.

This field name in Lotus Organizer Maps to this field name in Outlook
SubjectSubjectVersions 1.0 and 1.1 map Description field.
Start DateStart Date
Start TimeStart Time
End DateEnd Date
End TimeEnd Time
Alarm onReminder
Alarm Date & Time Reminder Beforehand
ConfidentialPrivate
CategoryCategories

Mapping Task Fields

The Lotus Organizer converter maps task fields as shown in the following table.

This field name in Lotus Organizer Maps to this field name in Outlook
DescriptionSubject
Start DateStart Date
Due DateDue Date
Alarm onReminder
Alarm Date, Alarm Time Reminder Date/Time
Completion DateDate Completed
PriorityPriority
CategoryCategories

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Switching from Other Client/Server Messaging Systems

  Note   The information in this section applies to Outlook for Windows. For information about Outlook Express for the Macintosh, see "Switching to Outlook Express" later in this chapter.

Client/server messaging systems are distinguished from local area network (LAN) or post office e­mail systems in that they provide a server­based message store for users. Examples include Novell GroupWise 5.0, IBM PROFS, HP OpenMail, Lotus Notes, and Microsoft Exchange Server. Outlook for Windows is a MAPI client application and uses the full MAPI store specification, so drivers that work with the Windows Messaging System Inbox or Microsoft Exchange Client do not necessarily work with Outlook. Driver manufacturers must ensure that their message store drivers are fully MAPI­compliant.

Microsoft is working with several providers to ensure they have all the information they need to do this. Microsoft will publish a list of recommended drivers that pass our testing criteria and that work well with Outlook. Currently, the only client/server MAPI store provider certified to work with Outlook is Microsoft Exchange Server.

  World Wide Web   For the latest information about MAPI­compliant drivers for Outlook, connect to the Outlook home page at:

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Switching to Outlook Express

  Getting started with Outlook Express for the Macintosh is easy because you can use the setup wizard to establish a connection to one or more e-mail or news servers. You can also import your e-mail messages and address book to Outlook Express.

Setting Up Outlook Express

When you start Outlook Express for the first time, the setup wizard guides you through the process of setting up POP or IMAP e-mail accounts in Outlook Express for use with either an Internet Service Provider (ISP) account or a local area network (LAN).


Setting Up an Account with an Internet Service Provider

An ISP maintains a server that is directly connected to the Internet. You must connect through a service provider unless you are directly connected to the Internet. Connecting to a service provider entails calling the provider, and then setting up a PPP account.

Before you use Outlook Express for the first time, you need the following information from your Internet service provider or LAN administrator.

  • To add an e-mail account, you need the addresses of the incoming and outgoing e-mail servers, and your account name and password.

  • To enable newsgroup reading, you need the address of the news server to which you want to connect and, if required, your account name and password.

Importing E-mail Messages and Address Books from Other Products

Using the import tool that comes with Outlook Express, you can import e-mail messages and address book information from Microsoft Internet Mail and News for the Macintosh to Outlook Express. In addition, you can import e-mail messages and address book information from the following third-party products.

  • Qualcomm Eudora Light or Pro address books and messages (version 3.0 or 3.1)

  • Netscape Navigator address book and messages (versions 2.0 and 3.0)

  • Netscape Communicator address book and messages (version 4.0)

Outlook Express can also import files from an intermediary format, tab separated values. Any data that can be exported from a product in this format can be imported into Outlook Express.

After you run the e-mail and address book importing tool, the address book entries and any groups you have created, appear in Contacts, the address book program in Outlook Express. The imported e-mail messages appear in the folders list.

Note   For more detailed information about importing an address book or e-mail messages from other programs to Outlook Express, see Outlook Express online Help.

  Tools and Utilities   The Office Resource Kit Tools and Utilities include the document Oeimport.doc, which describes in more detail how to use the importing and exporting tools included with Outlook Express. For information about viewing the Oeimport.doc document, see "Importing and Exporting Files with Outlook Express" in Appendix A, "Microsoft Office Resource Kit Tools and Utilities."


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