CRequest

Properties

Alias

Description
This property contains the alias for the user who made the request.

Syntax
x = CRequest.Alias
CRequest.Alias = x

Type
String

Details

Description
This property contains a collection of request detail objects associated with this request.

Syntax
set obj = CRequest.Details
set CRequest.Details  = obj

Type
Collection

Desc

Description
This property contains the short text description associated with this request.

Syntax
x = CRequest.Desc
CRequest.Desc = x

Parameters
ByVal sNewDescr as String

Type
String

LocId

Description
This property contains the PKId of the associated location record for the Request object.

Syntax
x = CRequest.LocId
CRequest.LocId = x

Type
Long

Other

Description
This property contains an alternate description of the request.

Syntax
x = CRequest.Other
CRequest.Other = x

Type
String

PKId

Description
This property contains the database primary key ID of the Request object.

Syntax
x = CRequest.PKId
CRequest.PKId = x

Type
Long

PKIdEx

Description
This property contains the database PKId of the Request object.

Syntax
x = CRequest.PKId
CRequest.PKId = x

Type
Long

Remarks
This property differs from the PKId property in that when PKIDEx is accessed, the rest of the data associated with the object is retrieved.

PriorityId

Description
This property contains the PKId of the associated priority record for the Request object.

Syntax
x = CRequest.PriorityId
CRequest.PriorityId = x

Type
Long

ResolvedBy

Description
This property contains a CTech object that holds the data of the technician who resolved the particular request.

Syntax
set obj
x = CRequest.ResolvedBy
set CRequest.ResolvedBy = objx

Return type
CTech

ReqDate

Description
This property contains the date that the request was originally made.

Syntax
x = CRequest.ReqDate
CRequest.ReqDate = x

Type
Date

ResDate

Description
This property contains the date that the request was resolved.

Syntax
x = CRequest.ResDate
CRequest.ResDate = x

Type
Date

ResTypeId

Description
This property contains the resolution type PKId associated with the resolution of this request.

Syntax
x = CRequest.ResTypeId
CRequest.ResTypeId = x

Parameters
lNewResTypeId as Long

Type
Long

SkillId

Description
This property contains the associated skill PKId for this request.

Syntax
x = CRequest.SkillId
CRequest.SkillId = x

Type
Long

StatusId

Description
This property contains the associated status PKId for this request.

Syntax
x = CRequest.StatusId
CRequest.StatusId = x

Type
Long

Tech

Description
This property contains the CTech object for the technician working on this request.

Syntax
set obj = CRequest.Tech
set CRequest.Tech = obj

Type
CTech

TrackingNo

Description
This property contains the tracking number for this request.

Syntax
x = CRequest.TrackingNo
CRequest.TrackingNo = x

Type
Long

Subroutines

Term

Description
Terminates and cleans up all internal data structures.

Syntax
CRequest.Term ()

Remarks
Use this method prior to releasing any CAdmin objects.