The HelpDesk API Reference

MSDN Content Develop Group

February 1998

HelpDesk is a sample application designed and created by the MSDN team. For an introduction to the sample see "The HelpDesk Sample: Overview of an Automated Solution," and for a discussion of the object model design, see "Designing the HelpDesk Transaction-Processing Object Model."

Figure 1. The HelpDesk object model

This reference details the functions, properties, and constants of the following HelpDesk COM components:

• DBExec
  
  
• HDAdmin
  
  
• HDClient
  
  
• HDExtLib (not shown)
  
  
• HDServer