So now you know the basics of how the thin-client/server model works, where it might be used, and who might use it. You’ve also seen how this model will allow you to use your computing equipment efficiently and your IS support and maintenance resources wisely. In this section, I’ll present the issues involved in using the thin-client/server model from the IS perspective. Certainly, TCO is important to IS professionals. But just as key to them is what the thin-client/server solution can offer to the company in terms of management and scalability, access, performance, and security.