Standard No-Charge Support

If you still need answers to your technical questions, Microsoft offers no-charge support for retail* versions of Microsoft® Windows CE Toolkit for Visual Basic 5.0 as follows:

Two (2) no-charge support incidents for current retail versions of this product.

To receive your Standard No-Charge Support, in the U.S., please call (425) 635-3115, 6 A.M. to 6 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, please call (905) 568-3503, 8:00 A.M. to 8:00 P.M.. Eastern time, Monday through Friday, excluding holidays. Note: Toll charges may apply.

In the U.S. and Canada, you can also submit your support question via the Internet with Web Response. For more details, go to Support Online at http://support.microsoft.com/support.

Note If your Microsoft product was pre-installed or distributed with your personal computer, the personal computer manufacturer is responsible for providing your product support. For support, contact the manufacturer or source from which you obtained your Microsoft product.

When you contact us for support, you should be at your computer and have the appropriate product documentation at hand. Be prepared to give the following information:

• The version of the Microsoft product you use.
• The type of hardware you use.
• The operating system you use.
• The exact wording of any messages that appeared on your screen.
• A description of what happened and what you were doing when the problem occurred.
• A description of how you tried to solve the problem.