Microsoft Worldwide Subsidiaries

• Argentina

  Microsoft de Argentina S.A.
  Customer Service: (54) (1) 316-4600
  Fax: (54) (1) 316-4698
  Technical Support: (54) (1) 316-4664

• Armenia

  See Russia

  ·Australia

  Microsoft Pty. Ltd.
  Fax: (61) (02)9805 1108
  Sales Information Centre: (61) (02) 9870-2100
  Internet://www.microsoft.com.au/
  Technical Support: (61) (02) 9870-2131

• Austria

  Microsoft Ges.m.b.H.
  Phone: (+43) 1 610 64 -0
  Fax: (+43) 1 610 64 -200
  Information: 0660-6520
  Prices, updates, etc.: 0660-6520
  Standard Support:
  Installation and Handling: 01 50222-2255
  General information about Support Network in Central Europe:
  FAX: 01805-251191

• Azerbaijan

  See Russia

• Belgium

  Microsoft NV
  Phone: +32-2-730 39 11
  Fax: +32-2-726 96 09
  Microsoft Information Center: +32-2-481 52 52
  Bulletin Board: +32-2-726 85 45 (14400/1200/2400/9600 bd, 8N1, ANSI)
  Technical Support:
  +32-2-513 32 74 (Dutch speaking)
  +32-2-502 34 32 (English speaking)
  +32-2-513 22 68 (French speaking)

• Belorussia

  See Russia

• Bolivia

  See Argentina

• Brazil

  Microsoft Informatica Ltda.
  Phone: (55) (11) 5514 –7100
  Fax: (55) (11) 5514 - 7106/5514-7107
  Technical Support:
  Phone: (55) (11) 5506-8087
  Fax: (55) (11) 5506-7621
  Automatic Fax: (55) (11) 5506-8506
  Technical Support Bulletin Board Service: (55) (11) 5506-1234
  Customer Support: (55) (11) 822-5764

• Canada

  Microsoft Canada Inc.
  Head Office Phone: 1 (905) 568-0434
  Customer Information Centre: 1 (800) 563-9048
  Technical Support:
  Desktop Systems including Microsoft Windows 95: (905) 568-4494
  Microsoft Office and Office Components: (905) 568-2294
  Other Standard Technical Support: (905) 568-3503
  Priority Support Information: (800) 668-7975
  Text Telephone (TTY/TDD) (905) 568-9641
  Technical Support Bulletin Board Service: (905) 507-3022

• Caribbean

  Microsoft Caribbean, Inc.
  Phone: (809) 273-3600
  Fax: (809) 273-3636
  Technical Support: (214) 714-9100

• Central America

  See Latin America

• Chile

  Microsoft Chile S.A.
  Phone: 56-2-330-6000
  Fax: 56-2-330-6190
  Customer Service: 56-2-800-213121
  Personal Operating System and Applications:
  Phone: 56-2-330-6222
  Fax: 56-2-341-1439

• China

  Microsoft (China) Co. Ltd
  4/F Kai Yuen Commercial Building
  No.28 Zhichunli, Hai Dian District
  Beijing 100086, PRC
  Phone: 011-86-10-6261-7711
  Fax: 011-86-10-6253-6630

• Colombia

  Microsoft Colombia
  Phone: (571) 618 2245
  Fax: (571) 618 2269
  Technical Support:
  Línea de Respuesta Microsoft
  Phone: (571) 5230022
  Fax: (571) 5231220
  Voice Mail: (571) 5034216

• Croatia

  Microsoft Hrvatska d.o.o.
  Phone: (+385) (1) 304 555
  Fax: (+385) (1) 335 051
  Technical Support:
  (Please, contact the subsidiary.)

• Czech Republic

  Microsoft s.r.o.
  Phone (+42) (2) 611 97 111
  Fax: (+42) (2) 611 97 100
  Technical Support:
  (+420) (2) 2150 3222

• Denmark

  Microsoft Denmark
  Phone: (45) 44 89 01 00
  Fax: (45) 44 68 55 10
  Technical Support:
  Phone: (45) 44 89 01 11
  Microsoft Sales Support: (45) 44 89 01 90
  Microsoft FastTips: (45) 44 89 01 44
  (Document 303030 in FastTips contains detailed instructions)
  Microsoft MSDL (BBS): (45) 44 66 90 46

• Dominican Republic

  See Central America

• Dubai

  Microsoft Middle East
  Phone: (971) 4 513 888
  Fax: (971) 4 527 444
  Technical Support:
  Personal Operating Systems & Desktop Applications ONLY:
  Phone: (971) (4) 524 488
  Fax: (971)- 4 – 524 495
  email: mts@emirates.net.ae
  Priority Support Information: (971) (4) 555 752

  Customer Service Center:
  (Version upgrade / TechNet and MSDN subscription)
  Phone: (971) (4) 655 082
  Fax: (971) (4) 655 097

• Ecuador

  Corporation Microsoft del Ecuador S.A.
  Phone: (593) 2 460-447, (593) (2) 460-451
  Customer Service: (593) (2) 460-453, (593) (2) 460-458
  Technical Support: (593) (2) 463-094

• Egypt

  Microsoft Egypt
  Phone: +202-418-6101
  Fax: +202-4174766
  Technical Support:
  Personal Operating Systems and Desktop Applications ONLY:
  Phone: (202) 261 3991 / 6
  Fax: (971) 403 2718

• England

  See United Kingdom

• Estonia

  See Germany

  Technical Support:
  (+372) 650 49 99

• Finland

  Microsoft OY
  Phone: +358-(0)9-525 501
  Fax: +358-(0)9-878 8770
  Technical Support:
  Phone: +358-(0)9-525 502 500
  Sales Support: +358-(0)9-525 5026
  Microsoft MSDL: +358-(0)9-878 77 99
  (Information in Swedish and English)
  Microsoft FastTips: +358-(0)9-525 502 550
  (Information in Swedish and English)

• France

  Microsoft France
  Phone: (33) 01 69-86-46-46
  Fax: (33) 01 64-46-06-60
  Telex: MSPARIS 604322
  Technical Support Phone: (33) 01-69-86-10-20
  Technical Support Fax: (33) (01) 69-28-00-28

• French Polynesia

  See France

• Georgia

  See Russia

• Germany

  Microsoft GmbH
  Phone: 089/3176-0
  Fax: 089/3176-1000
  Telex: (17) 89/83 28 MS GMBH D
  Information: 089/3176 1199
  Prices, updates, etc.: 08105-25-1199
  Internet: www.microsoft.com/germany
  Standard Support: Installation and Handling: 01805/67 22 55
  General information about Microsoft support in Central Europe:
  Fax: 1805-25-1191

• Greece

  Microsoft Hellas, S.A.
  Phone: (30)(1) 6806-775 through (30)(1) 6806-779
  Fax: (30)(1) 6806-780
  Technical Support
  Phone: (30) (1) 9247-030
  Fax: (30) (1) 9215-363

• Hong Kong

  Microsoft Hong Kong Limited
  Fax: (852)2560-2217
  Product support Faxback Service: (852)2535-9293
  Microsoft Club Hotline: (852)28044277
  Technical Support: (852) 2804-4222

• Hungary

  Microsoft Hungary
  Phone: +36 (1) 327-2800
  Fax: +36 (1) 327-2899
  Technical Support: +36 (1) 267-4636 (2MSINFO)

• Iceland

  See Denmark

• Ireland

  See United Kingdom

• India

  Microsoft India
  Phone: (011) (91) (80) 5092678, (011) (91) (11) 646 0767, 646 0813
  Fax: (011) (91) (80) 509-2601, (011) (91) (11) 647- 4714

• Indonesia (SP)

  Microsoft Indonesia - Jakarta
  Technical Support
  Phone: 62 21 5721060
  Fax: 62 21 5732077

• Israel

  Microsoft Israel Ltd.
  Phone: 972-3-613-0833
  Fax: 972-3-613-0834

• Italy

  Microsoft SpA
  Phone: (39) (2) 7039-21
  Fax: (39) (2) 7039-2020
  Microsoft Rome Office: (39) (6) 5095-01 - Fax: (39) (6) 5095-0600
  Microsoft by Fax (Fax-on-demand service):
  (39) (2) 70-398-888
  Customer Service (New product info, product literature):
  (39) (2) 70-398-398
  Dealer Support (Customer Service for resellers only):
  (39) (2) 70-398-388
  Technical Support: (39) (2) 70-398-398
  Microsoft Consulting Service: (39) (2) 7039-21

• Japan

  Microsoft Company Ltd.
  Technical Support (Standard Support): (81) (424) 41-8700
  (Technical Support options/ Support Contract)
  Phone: 0120-37-0196 (toll free domestic only)
  Channel Marketing Information Center:
  (Presales Product Support)
  Tokyo Phone: (81) (3) 5454-2300
  Osaka Phone: (81) (6) 245-6995
  Customer Service Phone :
  (Version upgrade/Registration)
  Phone: (81) (48) 226-5500
  Fax: (81) (48) 226-5511

• Kazakhstan

  See Russia

• Kirgizia

  See Russia

• Korea

  Microsoft CH
  Phone: (82) (2) 531-4500
  Fax: (82) (2) 531-1724
  Customer Service: 080-022-7337 (toll free domestic only)
  Technical Support
  Office Technical Support: (82) (2) 508-0040
  Windows Technical Support: (82) (2) 563-0054
  Developer Technical Support: (82) (2) 566-0071
  Microsoft FastTips: (82) (2) 3453-7555
  Support Sales: (82) (2) 531-4544

• Latin America

  Microsoft
  Latin American Headquarters (U.S.A.)
  Phone: (305) 489-4800
  Fax: (305) 491-1616
  Customer Service: (425) 936-8661
  Technical Support: (214) 714-9100
  http://www.microsoft.com/latam/soporte

• Liechtenstein

  See Switzerland (German speaking)

• Luxembourg

  Microsoft NV
  Phone: +32-2-730 39 11
  Microsoft Information Center: +32-2-481 52 52
  Bulletin Board: +32-2-726 85 45
  (1200/2400/9600/14400 bd, 8N1, ANSI)
  Technical Support:
  +32-2-513 32 74 (Dutch speaking)
  +32-2-502 34 32 (English speaking)
  +32-2-513 22 68 (French speaking)

• Malaysia (SP)

  Microsoft (Malaysia) Sdn Bhd:
  Phone: (60-3) 793-9595
  Fax: (60-3) 791-6080

• México

  Microsoft México, S.A. de C.V.
  (52) (5) 267-2110 Atencion a Distribuidores (Rese
  (52) (5) 265-3380 Atencion a Clientes
  (52) (5) 265-3399 Soporte Sistemas Operativos y Applicaciones de Escritorio
  (52) (5) 267-2190 Soporte de Sitemas Avanzados y Herramientas de Desarrollo

  Fast Tips: (52) (5) 237-4894

• Morocco

  Microsoft Afrique Du Nord
  Phone: (212) 2 47 10 72
  Fax: (212) 2 47 10 86

• Netherlands

  Microsoft BV
  Phone: 023-5689189
  Customer Service: 023-5677700
  Bulletin Board: 023-5634221
  (1200/2400/9600/14400bd, 8N1, ANSI)
  Technical Support:
  023-5677877 (Dutch speaking)
  023-5677853 (English speaking)

• New Zealand

  Microsoft New Zealand Ltd
  Phone: 64 (9) 357-5800
  Fax: 64 (9) 358-3726
  Technical Support:
  Phone: 64 (9) 357-5575
  Fax: 64 (9) 307-0516 and 357-5577

• Northern Ireland

  See United Kingdom

• Norway

  Microsoft Norway AS
  Phone: +(47) 22 02 25 00
  Fax: +(47) 22 95 06 64
  Technical Support: +(47) 22 02 25 50
  Microsoft Sales Support: +(47) 22 02 25 80
  Microsoft MSDL: +(47) 22 18 22 09
  Microsoft FastTips: +(47) 22 02 25 70
  (Document 404040 in FastTips contains detailed instructions)

• Papua New Guinea

  See Australia

• Paraguay

  See Argentina

• Peru

  See Latin America

  Philippines (SP)
  Microsoft Philippines
  Phone: 632 811 0062
  Technical Support:
  Phone : 632 892 2295/2495
  Fax: 632 813 2493

• Poland

  Microsoft Sp. z o.o.
  Phone: +(48-22) 661-54-00
  Fax: +(48-22) 661-54-34
  Information Service: +(48-22) 865-99-33
  Technical Support:
  +(48-22) 865-99-66

• Portugal

  Microsoft Portugal MSFT, Lda.
  Phone: (351) 1 4409200
  Fax: (351) 1 4412101
  Technical Support:
  Standard Support:
  (351) 1 4409280/1/2/3
  Fax : (351) 1 4411655

• Republic of Ireland

  See United Kingdom

• Romania

  Microsoft s.r.l.
  Phone: (+40) (1) 222 90 16
  Fax: (+40) (1) 222 90 12
  Technical Support:
  (+40) (1) 312 09 48

• Russia

  Microsoft A/O
  Microsoft Information Center: (095)-913-99-88

  Scotland
  See United Kingdom

• Saudi Arabia

  Microsoft Saudi Arabia
  Phone: +966-1-488-1165
  Fax: +966-1-488-1576
  Technical Support
  (Personal Operating System and
  Desktop Applications only):
  Phone: 800 124 0500
  (toll free within Saudi Arabia)
  Fax: 966-1-4740576

• Singapore

  Microsoft Singapore Pte Ltd
  Phone: (65) 337-6088
  Fax: (65) 337-6788
  Customer Services:
  Phone: (65) 433-5488
  Fax: (65) 339-9958
  Product Support Services:
  Phone: (65) 337-9946
  Fax: (65) 337-6700

• Slovenia/Slovenija

  Microsoft d.o.o.
  Phone: (+386) (61) 1800 8-00
  Fax: (+386) (61) 1800 822
  Technical Support:
  (+386) (61) 185 3449

• Slovak Republic

  Microsoft Slovakia s.r.o.
  Phone (+421) (7) 37 63 02
  Fax: (+421) (7) 37 66 71
  Technical Support: (+421) (7) 531 20 83

• South Africa

  Microsoft South Africa
  Phone: (27) 11 445 0000
  Fax: (27) 11 445 0046
  Technical Support:
  (Toll Free): 0 802 11 11 04
  (Toll): (27) 11 445 0000
  Fax: (+27) 11 445-0343

• South East Africa and Indian Ocean Islands

  See South Africa

• Spain

  Microsoft Iberica SRL
  Phone: (34) 1-807-9999
  Fax: (34) 1-803-8310
  Technical Support: (34) 1 -3754004
  Customer Service: (34) 1-3754004
  Fax Back telephone: (34) 1-3754004

• Sweden

  Microsoft AB
  Phone: +46-(0)8-752 56 00
  Fax: +46-(0)8-750 51 58
  Technical Support: +46-(0)8- 752 09 29
  Sales Support: +46-(0)8- 752 56 30
  Microsoft MSDL: +46-(0)8-750 47 42
  Microsoft FastTips: +46-(0)8-752 29 00
  (Document 202020 in FastTips contains detailed instructions)

• Switzerland

  Microsoft AG
  Phone: 01-839 61 11
  Fax: 01-831 08 69
  Prices, updates, etc.: 01/839 61 11
  Documentation:
  Phone: 155 59 00
  Fax: 064-224294, Microsoft Info-Service, Postfach, 8099 Zürich
  Standard Technical Support: Installation and Handling:
  0848 80 - 2255
  Technical support (French speaking): 022-738 96 88
  General information about Microsoft Support in Central Europe:
  FAX: 0049/2622/167006

• Tadzhikistan

  See Russia

• Taiwan Region

  Microsoft Taiwan Corp.
  Phone: (886) (2) 504-3122
  Fax: (886) (2) 504-3121
  Technical Support: (886) (2) 508-9501

• Thailand

  Microsoft (Thailand) Limited
  Phone: (662) 266-3300
  Fax: (662) 266-3310
  Product Support:
  Phone: (662) 613-7208 through 11
  Fax: (662) 613-7198

• Turkey

  Microsoft Turkey
  Phone: 90 (212) 258 59 98
  Fax: 90 (212) 258 59 54
  Support Hotline:
  Phone: 90 (212) 258 96 66
  Fax: 90 (212) 258 95 99
  Bulletin Board Service: 90 (212) 227 93 90

• Turkmenistan

  See Russia

• United Kingdom

  Microsoft Limited
  Fax: (0870) 60 20 100
  Phone: (0870) 60 10 100
  Microsoft KeyData:
  (Bulletin Board Service)
  (0870) 50 30 200 (up to 28.8Kbaud, n, 8, 1)
  Microsoft KeyFax:
  (Faxback Information Service)
  (0870) 50 30 100
  Technical Support:
  Desktop Applications, Home Products, Desktop Systems
  and hardware: 0870 50 10 100

  Developer Products: 0870 50 10 200

  Business Systems: 0870 50 10 300

  Customers phoning from Ireland should dial 706 5353 for technical support.

  Minicom Line 0870 50 30 400
  Pre-Sales Information: Microsoft Connection
  (0345) 00 2000

• Uruguay

  Technical Support: (598) (2) 77-4934

• Uzbekistan

  See Russia

• Venezuela

  Corporation MS 90 de Venezuela S.A.
  Other information: (582)265-9922
  Fax: (582)265-0863 / (582)265-2611
  Technical Support: (582)993-6755

• Wales

  See United Kingdom