• ▼MSDN Library - April 2000
    • ▶Welcome to the MSDN Library
    • ▶Visual Studio 6.0 Documentation
    • ▶Office Developer Documentation
    • ▶Windows CE Documentation
    • ▶Platform SDK
    • ▶SDK Documentation
    • ▶DDK Documentation
    • ▶Windows Resource Kits
    • ▶Knowledge Base
    • ▼Technical Articles
      • About Technical Articles
      • ▶Component Object Model
      • ▶Data Access
      • ▶Database and Messaging Services
      • ▼Enterprise Development
        • ▶Banking Samples
        • ▶Building Windows DNA Applications
        • ▶Duwamish Books
        • ▶Fitch
        • ▶Fitch
        • ▼HelpDesk
          • MSDN HelpDesk Sample Installation and Deployment
          • Designing the HelpDesk Transaction-Processing Object Model
          • DHTML, Data Binding, and a HelpDesk Technician Client
          • The HelpDesk Administration Explorer
          • The HelpDesk Sample Database Architecture
          • HelpDesk Sample Development Issues
          • The HelpDesk Sample: Overview of an Automated Solution
          • The HelpDesk Sample Start Page
          • Task Distribution in a Customer Service System
          • Viewing HelpDesk Activity: A DHTML System Monitor
          • Visual Basic Clients for the HelpDesk Sample
          • A Web Application for Handheld Transaction-Processing Clients
          • ▶The HelpDesk API Reference
        • ▶Interface Generator
        • ▶Island Hopper News
      • ▶Web Development
      • ▶Multimedia
      • ▶Microsoft Office
      • ▶Visual Tools
      • ▶Windows Platform
    • ▶Backgrounders
    • ▶Specifications
    • ▶Books
    • ▶Partial Books
    • ▶Periodicals
    • ▶Samples