The following table maps various event IDs and messages to specific ISINTEG options that can be used to attempt to correct the problem. The first column contains the event IDs found in the Windows NT application event log. The second column contains the event log message. The last column contains the ISINTEG command-line option that is used to test and fix the problem.
Note The events shown in the following table might be, but are not necessarily, a result of a corrupted information store. As a result, there are some cases where the suggested option does not repair the problem associated with the event log ID and description. If the suggested test does not resolve the problem, Microsoft Technical Support can direct you to other diagnostic methods.
|
Event Log ID |
Description |
Correction Option |
| 1025 | An error occurred. Function name or description of problem: EcGetRestriction. Error: 0x57a | -test search |
| 1186 | A database inconsistency (EcSetSpecialRights/ACLID) was encountered while performing an upgrade. | -test acllistref |
| 1186 |
A database inconsistency (2.1A/AMIDRefCt) was encountered while performing an upgrade. A database inconsistency (2.1A/AMIDRef) was encountered while performing an upgrade. A database inconsistency (2.1B/AMID) was encountered while performing an upgrade. A database inconsistency (2.2D/AMID) was encountered while performing an upgrade. |
-test aclitemref |
| 1186 |
A database inconsistency (2.1A/ACLID) was encountered while performing an upgrade. A database inconsistency (2.1B/ACLID) was encountered while performing an upgrade. A database inconsistency (2.2D/ACLID) was encountered while performing an upgrade. A database inconsistency (2.1A/ACLRef) was encountered while performing an upgrade. |
-test acllistref |
| 1186 | A database inconsistency (2.1B/cnset) was encountered while performing an upgrade. | -test aclitemref |
| 1198 |
A database inconsistency was encountered while performing an upgrade to version 2.19. FID: <value> MID: <value> INID: <value> A database inconsistency was encountered while performing an upgrade to version 2.2a. FID: <value> MID: <value> INID: <value> |
-test folder |
| 7200 | Background thread FDsWaitTask halted due to error code <value>. | -test mailbox |
| 7200 | Background thread EcFlushInTransitUserMail halted due to error code <value>. | -test folder |
| 7201 | Background thread FDoMaintenance encountered a problem. Error code <value>. | -test folder, artidx |
| 7201 | Background thread FDoPeriodic encountered a problem. Error code <value>. | -test rowcounts, dumpsterref |
| 8500 |
Unable to move mailbox <mailbox name>. A problem occurred while opening an attachment. Internal parent folder ID: <value>, parent message ID: <value>; Error code: <value>. |
-test message |
| 8501 |
Unable to move mailbox <mailbox name>. A problem occurred while opening an attachment. Parent folder name: <name>, parent message subject: <subject>; Error code: <value>. |
-test message |
| 8502 |
Unable to move mailbox <mailbox name>. A problem occurred while opening an attached message. Internal parent folder ID: <value>, parent message ID: <value>; Error code: <value>. |
-test message |
| 8503 |
Unable to move mailbox <mailbox name>. A problem occurred while opening an attached message. Parent folder name: <value>, parent message subject: <value>; Error code: <value>. |
-test message* |
| 8504 |
Unable to move mailbox <mailbox name>. A problem occurred while getting the properties for a folder. Internal folder ID: <value>; Error code: <value>. |
-test folder* |
| 8505 |
Unable to move mailbox <mailbox name>. A problem occurred while getting the properties for a folder. Folder name: <value>; Error code: <value>. |
-test folder* |
| 8506 |
Unable to move mailbox <mailbox name>. A problem occurred while getting the properties for a message. Internal parent folder ID: <value>; Message ID: <value>; Error code: <value>. |
-test folder, message* |
| 8507 |
Unable to move mailbox <mailbox name>. A problem occurred while getting the properties for a message. Parent folder name: <value>; Message subject: <value> Error code: <value>. |
-test folder, message* |
| 8508 |
Unable to move mailbox <mailbox name>. A problem occurred while getting the properties for an attachment. Internal parent folder ID: <value>, parent message ID: <value>; Error code: <value>. |
-test attach |
| 8509 |
Unable to move mailbox <mailbox name>. A problem occurred while getting the properties for an attachment. Parent folder name: <value>, parent message subject: <value>; Error code: <value>. |
-test attach |
| * The problems causing this message to appear might not be related to the integrity of the information store. | ||