Developing a Messaging Operations Toolkit

One of the common threads running through all successful messaging operations departments is the ongoing development of a messaging operations toolkit.

In beginning your toolkit development, follow some simple guidelines.

• Find out if the tools you need are available with Microsoft Exchange Server.
• If the product does not supply the needed tool functionality, look to resource kit or third-party solutions. Many times, resource kit utilities together with third-party utilities can be used to build a comprehensive toolkit.
• If the first two guidelines do not apply, you must begin developing the tool yourself.