Before Remote Tools can be considered present and active on the client computer, the client computer must be discovered and have the client-side components installed from an SMS 2.0 primary site. The client can run any of the following operating systems:
Unlike the default client-side SMS components, Remote Control is not automatically installed on a client. Not only must the Remote Control Client Agent be enabled on the primary site server (it is disabled by default), but valid client discovery and installation methods must also be enabled and initiated.