Confirming Successful Remote Control Installation

To confirm that the client received and installed the Remote Control components, verify the existence of an installation log file called:

%Windir%\MS\SMS\Clicomp\RemCtrl\Install.log

This file lists the actions taken during the installation (or removal) of the Remote Control components, including registry-key creation or removal and security reconciliation. Because this installation log file is created when the Remote Control installation is complete, the existence of the Install.log file indicates that the client-side installation is complete.

You can also view the following standard Remote Control log file on the client:

%Windir%\MS\SMS\Logs\Remctrl.log

This log file is a more detailed file that records nearly every action the client-side remote control system carries out, and it is essential for identifying any Remote Control functions after installation has occurred and the Remote Control component is running. It is also essential for identifying munger actions. It does not provide the internal workings of any active Remote Control session.

Among the many detailed items the log file records are:

• Operating system and local client languages
• Actions taken by the Hardware Munger
• Actions taken by the Security Munger
• Active sites participating in site-setting reconciliation
• Installation and removal triggers
• Use of Remote Control utilities (such as Rccliopt and Multinic)

The existence of Install.log and the completion message at the bottom of Remctrl.log indicate that Remote Control has been installed successfully.