Tracing Information

You can trace the activity that occurs in this flowchart by studying the status messages and optional log files for the server components listed in the following table. You can view status messages, or you can enable the log files for the server components. You can then study the log files and status messages associated with these components to trace the activity that is actually occurring on your SMS system and compare it to the activity described in the flowchart. For more information about how to access status messages for a specific component and how to enable logging, see “Status Messages Versus Logging” in Chapter 16, “Introducing the SMS 2.0 Flowcharts.”


Table 21.1 Status Message Components and Log Files for Advertisements

Server componentsLog files
SMS ProviderSMS\Logs\SMSprov.log
Offer ManagerSMS\Logs\Offermgr.log
SMS SQL MonitorSMS\Logs\SMSdbmon.log
Distribution ManagerSMS\Logs\Distmgr.log
Inbox ManagerSMS\Logs\Inboxmgr.log


Note   The term “offer” in the component name Offer Manager and in the directory name Offerinf.box refers to advertisements.