If a package you are sending via Courier Sender does not appear on the media you plan to ship to the remote site, do the following:
Verify that you have specified Courier Sender as the preferred Sender in the Package Properties dialog box for the package. Distribution Manager creates a request for this package to use Courier Sender.
Verify that you have created a parcel that includes the package. To do this, you use the Courier Sender Manager interface, which is separate from the SMS Administrator console. You can also use the Courier Sender Manager interface to assign optional information such as the tracking number and how the package was sent.
To open Courier Sender Manager, select it from the Start menu on the primary site server.
Verify that parcel status was manually set to Sent in the Courier Sender Manager interface after package files were transferred to the specified media. Courier Sender does not change the parcel status when files are written to the media you specify.
To change the parcel status, select the parcel, click Properties, and then click Change Status.
If the package you sent via Courier Sender does not appear at the destination site:
Verify that the destination site has received the parcel and package.
Verify that an administrator at the destination site has used Courier Sender Manager to receive and process the incoming parcel.
Check the Coursend.log file at the destination site to determine whether errors occurred when the incoming package was processed.
