Tracing Information

You can trace the activity described in this flowchart by studying the status messages and optional log files for the server components, and the automatically generated log files for client agents listed in the following tables.

For server components, you can view status messages, or you can enable the log files for these components. You can then study the log files and status messages associated with these components to trace the activity that is actually occurring on your SMS system and compare it to the activity described in the flowchart. For more information about how to access status messages for a specific component and how to enable logging, see “Status Messages Versus Logging” in Chapter 16, “Introducing the SMS 2.0 Flowcharts.”


Table 22.7 Status Message Components and Log Files at the Software MeteringServer for Software Metering: Callback Processing

Server componentsLog files
License Server ManagerSMS\Logs\Licsvcfg.log
License Metering SMS\Logs\Licsrvc.log

SMS automatically generates log files for processes that occur on SMS clients. You can examine the client log files to identify the problems occurring on clients.


Table 22.8 Log File at the Client for Software Metering: Callback Processing

Client agentLog file
License metering client agent%Windir%\MS\SMS\Logs\Liccli95.log or %Windir%\MS\SMS\Logs\LiccliNT.log