Diagnostics Flowcharts

SMS 2.0 provides several diagnostic tools, including remote control and status messages, that can help you manage your site server and clients. You use remote control to diagnose problems at clients or to perform tasks on SMS client computers. You use status messages generated by various SMS components to help manage your SMS site server and to diagnose any problems that might occur on your site systems. This chapter includes flowcharts that illustrate the components and processes SMS uses to provide these tools. This chapter includes the following flowcharts:

• Remote Tools
• Status Message
  • Service component on the site server, and thread and service components not on the site server
  • Thread component on the site server
• Status Manager

To get the most out of this chapter, you should read the introductory material for flowcharts in Chapter 16, “Introducing the SMS 2.0 Flowcharts.” You should also be familiar with the following chapters in the SMS 2.0 Administrator’s Guide:

• Chapter 15, “Supporting Remote Users and Clients”
• Chapter 20, “Understanding the SMS Status System”