Table 26.31 SMS LAN Sender, SMS RAS Sender (Message IDs 3500 to 3518)

Message IDSeverityMessage

3500

Error

The sender cannot connect to remote site %1 over the LAN.

Possible cause: Remote site server %2 might not be connected to the LAN.

Solution: Verify that site server %2 is connected to the LAN and functioning properly.

Possible cause: Share %3 might not be accessible.

Solution: Verify that share %3 is visible and that the address connection account has the necessary permissions to access the share.

Possible cause: Network load might be too high.

Solution: Verify that the network is not saturated. Verify that you can move large amounts of data across the network.

3501

Error

The sender cannot connect to site %1 over RAS.

Possible cause: Remote site server %2 might be down.

Solution: Verify that remote site server %2 is connected to the network and functioning properly.

Possible cause: Remote site server %2 might not be running RAS Server Service.

Solution: Verify that remote site server %2 is running RAS Server Service.

Possible cause: The phone book entry %3 in the default phone book might not contain the correct information.

Solution: Verify that the phone book entry %3 contains valid information.

Possible cause: Share %4 might not be accessible.

Solution: Verify that share %4 is visible and that the address connection account has the necessary permissions to access the share.

For a detailed explanation of the RAS error code, see the Windows NT documentation.

3502

Error

The address to site %1 is invalid.

Possible cause: The destination site server name is missing.

Solution: Define a valid address in the SMS Administrator console under Site Hierarchy -> site code - site name -> Site Settings -> Addresses.

3503

Error

The address to site %1 is invalid.

Possible cause: The destination share name is missing.

Solution: Define a valid address in the SMS Administrator console under Site Hierarchy -> site code - site name -> Site Settings -> Addresses.

3504

Error

The sender cannot install secondary site %1 on server %2.

Possible cause: The targeted installation directory %3 does not reside on an NTFS partition.

Solution: Select an NTFS partition for the installation directory or convert the current partition to NTFS.

3505

Error

The sender cannot install secondary site %1 on server %2 because the sender cannot create the SMS Bootstrap initialization file %3.

Possible cause: The SMS Service account for site %1 might not have the appropriate privileges to create the initialization file

Solution: Verify that the account has Administrator privileges to server %2.

Possible cause: There is not enough free disk space on server %2.

Solution: Make more space available on the destination drive.

3506

Error

The sender cannot install secondary site %1 on server %2 because it cannot retrieve the encryption public key.

Please refer to your SMS documentation or the Microsoft Knowledge Base for further troubleshooting information.

3507

Error

The sender cannot install secondary site %1 on server %2 because it cannot query the status of the SMS Bootstrap service on server %2.

Possible cause: The SMS Service account for site %1 might not have the appropriate privileges to server %2.

Solution: Make sure the Service account has Administrator privileges to server %2.

3508

Error

The sender cannot install secondary site %1 on server %2 because it cannot stop the SMS Bootstrap service on server %2.

Possible cause: The SMS Service account for site %1 might not have the appropriate privileges to server %2.

Solution: Make sure the Service account has Administrator privileges to server %2.

3509

Error

The sender cannot install, upgrade, or deinstall secondary site %1 on server %2.

Possible cause: The server is running Windows NT %3 %4, but this does not meet the minimum installation requirements for an SMS site server.

Solution: Install a version of Windows NT that meets the installation requirements. Please refer to your SMS documentation for more information.

3510

Error

The sender cannot install secondary site %1 on server %2.

Possible cause: The server is already in use as a site system for another SMS site.

Solution: Install secondary site %1 on a different server.

3511

Error

The sender cannot install secondary site %1 on server %2 because the sender could not copy the SMS Bootstrap service file from %3 to %4.

Possible cause: The SMS Service account for site %1 might not have the appropriate privileges to create the destination file.

Solution: Verify that the account has Administrator privileges to server %2.

Possible cause: There is not enough free disk space on server %2.

Solution: Make more space available on the destination drive.

3512

Error

The sender cannot install secondary site %1 on server %2 because the sender failed to install the SMS Bootstrap service.

Possible cause: The SMS Service account for site %1 might not be valid.

Solution: Verify that the Service account is valid.

Possible cause: The Service account might not have the appropriate privileges.

Solution: Ensure that the account has Administrator privileges and the “Log on as a service” right on server %2.

3513

Error

The sender cannot install secondary site %1 on server %2 because the sender cannot start the SMS Bootstrap service.

Possible cause: The SMS Service account for site %1 might not be valid.

Solution: Verify that the Service account is valid.

Possible cause: The Service account might not have the appropriate privileges.

Solution: Ensure that the account has Administrator privileges and the “Log on as a service” right on server %2.

3514

Informational

The sender has installed the SMS Bootstrap service on server %1. The SMS Bootstrap service will finish the installation of secondary site %2 by running SMS Setup with a script that specifies the installation parameters for site %2. You can track the progress of SMS Bootstrap by monitoring the Bootstrp.log file on server %1, and the progress of SMS Setup by monitoring Smssetup.log on server %1.

3515

Informational

The sender has installed the SMS Bootstrap service on server %1. The SMS Bootstrap service will finish the upgrade of secondary site %2 by running SMS Setup with a script that specifies the upgrade parameters for site %2. You can track the progress of SMS Bootstrap by monitoring the Bootstrp.log file on server %1, and the progress of SMS Setup by monitoring Smssetup.log on server %1.

3516

Informational

The sender has installed the SMS Bootstrap service on server %1. The SMS Bootstrap service will finish the deinstallation of secondary site %2 by running SMS Setup with a script that specifies the deinstallation parameters for site %2. You can track the progress of SMS Bootstrap by monitoring the Bbootstrp.log file on server %1, and the progress of SMS Setup by monitoring Smssetup.log on server %1.

3517

Error

Sender failed to send files to destination site %1. Make sure the address account has Administrator privileges to site server %2 and that site server %2 has sufficient free disk space on the SMS installation drive.

3518

Error

%1 failed to start.

Possible cause: Server %2 might not be running RAS Server Service.

Solution: Verify that server %2 is running RAS Server Service.