Table 26.33 SMS Software Inventory Processor (Message IDs 3700 to 3707)

Message IDSeverityMessage

3700

Informational

SMS Software Inventory Processor successfully processed %1 software inventory files.

3701

Error

SMS Software Inventory Processor failed to process software inventory file “%1,” and has moved it to “%2.”

Possible cause: The file attempted to update inventory information in the SMS site database that does not already exist, or the file contains invalid syntax.

Solution: The client inventory needs to be resynchronized, which will be done automatically. Look for the subsequent message 3703, which indicates the resynchronization has begun.

3702

Error

SMS Software Inventory Processor is terminating its processing cycle due to a SQL Server problem.

Solution:

1. Review the immediately preceding status messages from this component about SQL Server errors.

2. Verify that this computer can reach the SQL Server computer.

3. Verify that SQL Server services are running.

4. Verify that SMS can access the SMS site database.

5. Verify that the SMS site database, transaction log, and tempdb are not full.

6. Verify that there are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

If the problem persists, check the SQL Server error logs.

3703

Informational

SMS Software Inventory Processor requested a resynchronization for resource %1 because an attempt was made to update inventory information in the SMS site database that does not already exist.

3704

Informational

SMS Software Inventory Processor has removed the oldest revision of collected file %1 for resource %2. The maximum revision number for a collected file has been reached, so the oldest copy has been replaced by the most recent copy.

3705

Informational

SMS Software Inventory Processor is updating database statistics.

By default, statistics are updated to optimize SQL Server database performance after every 500 software inventory files have been processed. You can edit this value in the SMS Administrator console, under Component Configuration, Data Processing and Storage Properties.

3706

Warning

SMS Software Inventory Processor was unable to store collected file %1 for resource %2.

Possible cause: Low disk space on the destination disk drive.

Solution: Make more space available on that drive.

3707

Warning

SMS Software Inventory Processor failed to process software inventory file %1 because the file does not have a corresponding discovery record. SMS Software Inventory Processor has moved this file to the Orphans directory as file %2 and will retry processing it later.

When SMS Software Inventory Processor receives a software inventory file, it acquires the unique numeric ID for the file it is processing from the discovery data in the SMS site database. If this cannot be found, a discovery data record (DDR) is generated, and the software inventory file is temporarily moved to the Orphans directory, where SMS Software Inventory Processor retries the file every 10 minutes.

Possible cause: SMS Discovery Data Manager is not running.

Solution: Stop and restart SMS Discovery Data Manager. You can use SMS Service Manager, which is invoked from the SMS Administrator console, to stop and start components.