Table 26.46 License Metering (Message IDs 9029 to 9417)

Message IDSeverityMessage

9029

Error

An error was encountered while a database statement handle was being allocated (Inter-site Configuration Management).

9030

Error

No software metering configuration information was found in the site control file (Table=%1, Option=%2).

9031

Error

An error was encountered while the software metering configuration database was being updated (SQL=%1).

9032

Error

An unknown error was encountered while the software metering configuration was trying to update.

9033

Error

An error was encountered while the software metering configuration information from the site control file was being read.

9034

Error

An error was encountered while the software metering database was trying to open (DSN=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9035

Error

An error was encountered while the %1 software metering configuration table was updating (DSN=%2).

9036

Error

An error was encountered while collation data was being sent.

9037

Error

An error was encountered while collation data was being gathered.

9038

Error

An error was encountered while a data rollback was being attempted.

9039

Error

An error was encountered while data was being accepted.

9040

Error

An error was encountered while the application attempted to read a table.

9041

Error

The data to be inserted into the %1 table is in the wrong format.

9042

Error

An error was encountered while the application attempted to write to table %1.

9043

Error

An error was encountered while the application attempted to roll back %1 with the index %2.

9044

Error

An error was encountered while the application attempted to commit the %1 table with index %2.

9045

Error

An error was encountered while the application attempted to get a computer ID from the %1 table for computer %2.

9046

Error

An error was encountered while the application was attempting to get a user ID from the %1 table for user %2.

9047

Error

An error was encountered while the application was attempting to get the next CollRun value for %1.

9048

Error

An error was encountered while the application was attempting to flag the %1 table.

9049

Error

An error was encountered while the application was attempting to add data to the ABCGRANT table.

9050

Error

An error was encountered while the application was attempting to get data from the ABCGRANT table (flagged with: %1).

9051

Error

An error was encountered while the application was attempting to add data to the NONLIC table.

9052

Error

An error was encountered while the application was attempting to get data from the NONLIC table (flagged with: %1).

9053

Error

An error was encountered while the application was attempting to add data to the AUDIT table.

9054

Error

An error was encountered while the application was attempting to get data from the AUDIT table (flagged with: %1).

9055

Error

An error was encountered while the application was attempting to add data to the DENIAL table.

9056

Error

An error was encountered while the application was attempting to get data from the DENIAL table (flagged with: %1).

9057

Error

An error was encountered while the application was collating data from local software metering servers.

9058

Error

An unknown database type was detected in the table ABCSVRCG.

9059

Error

Could not enumerate local software metering servers.

9060

Error

A database error was encountered while the application was collating data from a software metering server (SQL=%1).

9061

Error

An unknown error was encountered while the application was collating data from a software metering server.

9062

Error

A database problem was encountered while the application was initializing the software metering databases (SQL=%1).

9063

Error

An unknown error was encountered while the application was initializing the software metering databases.

9064

Error

A database problem was encountered while the application was rolling back the software metering databases (SQL=%1).

9065

Error

An unknown error was encountered while the application was rolling back the software metering databases.

9066

Error

A database problem was encountered while the application was transferring data (SQL=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9067

Error

An unknown problem was encountered while the application was transferring data.

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9068

Error

A database problem was encountered while the application was committing records to the site server (SQL=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9069

Error

An unknown error was encountered while the application was committing records to the site server.

9070

Error

A database problem was encountered while the application was purging records from the site server (SQL=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9071

Error

An unknown error was encountered while the application was purging records from the site server.

9072

Error

The site server database field was not found in the software metering server database.

9073

Error

The lCollRun field was not found in the site server database.

9074

Error

The lUserRef field was not found in the site server database.

9075

Error

The lWksnRef field was not found in the site server database.

9076

Error

The software metering server database field was not found in the site server database.

9077

Error

The lCollRun field was not found in the software metering server database.

9078

Error

The lUserRef field was not found in the software metering server database.

9079

Error

The lWksnRef field was not found in software metering server database.

9080

Error

A database problem was encountered while the application was flagging ABCGRANT records (SQL=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9081

Error

An unknown problem was encountered while the application was flagging ABCGRANT records.

9082

Error

A database problem was encountered while the application was flagging NONLIC records (SQL=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9083

Error

An unknown problem was encountered while the application was flagging NONLIC records.

9084

Error

A database problem was encountered while the application was flagging AUDIT records (SQL=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9085

Error

An unknown problem was encountered while the application was flagging AUDIT records.

9086

Error

A database problem was encountered while the application was flagging DENIAL records (SQL=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9087

Error

An unknown problem was encountered while the application was flagging DENIAL records.

9088

Error

An error was encountered while the application was summarizing data.

9089

Error

There was a problem connecting to %1 database.

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9090

Error

An error was encountered while the application was summarizing data.

9091

Error

A problem was encountered while disconnecting from the database.

9092

Error

A problem was encountered while the application was exiting the program.

9093

Error

A problem was encountered while the application was exiting the program.

9094

Error

The application could not calculate the use of licensed product %1 version %2 (%3, %4, %5, %6).

9095

Error

The application could not summarize the use of licensed product %1 version %2 (%3, %4, %5, %6).

9096

Error

The application could not remove the unsummarized use of licensed product %1 version %2 (%3, %4, %5, %6).

9097

Error

The application could not update the summarized use of licensed product %1 version %2 (%3, %4, %5, %6).

9098

Error

A problem was encountered while the application was exiting the program.

9099

Error

The application could not calculate the use of unlicensed product %1 version %2 (%3, %4, %5, %6).

9100

Error

The application could not summarize the use of unlicensed product %1 version %2 (%3, %4, %5, %6).

9101

Error

The application could not remove the unsummarized use of unlicensed product %1 version %2 (%3, %4, %5, %6).

9102

Error

The application could not update the summarized use of unlicensed product %1 version %2 (%3, %4, %5, %6).

9103

Error

The application could not initialize local license balancing (DSN=%1).

9104

Error

An error was encountered while the application was performing local license balancing (DSN=%1).

9105

Error

An error was encountered while the application was performing instant local license balancing (DSN=%1).

9106

Error

Local license balancing could not initialize the software metering server by using the driver %1.

9107

Warning

Local license balancing has stopped until %1 license(s) of %2 (ProdRef=%3) are placed back into the software metering system.

9108

Warning

%1 licenses of %2 (ProdRef=%3) were removed from the software metering server %4 but could not be added to the site server on the Data Source Name %5. Add %1 licenses back into %4. Local license balancing is suspended until this is resolved.

9109

Informational

%1 number of surplus licenses of %2 (ProdRef=%3) were removed from the software metering server %4 and added to the license store at the site server (DSN=%5).

9110

Error

An unknown error was encountered while the application was giving licenses from software metering server %1 to the license store at the site server.

9111

Warning

%1 licenses of %2 (ProdRef=%3) were removed from the license store on the site server but could not be added to the software metering server %4. Add %1 licenses to %4. Local license balancing is suspended until this is resolved.

9112

Informational

%1 surplus licenses of %2 (ProdRef=%3) were removed from the license store at the site server and added to the software metering server %4.

9113

Error

An unknown error was encountered while the application was getting licenses from the license store at the site server to the software metering server %1.

9114

Error

An unknown database type was encountered while the application was obtaining the list of software metering servers.

9115

Error

An unknown error was encountered while the application was obtaining the list of software metering servers.

9116

Error

An unknown error was encountered while the application was obtaining the local license balancing settings.

9117

Error

An unknown error was encountered while the application was performing local license balancing.

9118

Error

An unknown error was encountered while the application was deinitializing the local license balancing service.

9119

Error

An unknown error was encountered while the local license balancing service was attaching to a database (DSN=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9120

Error

An unknown error was encountered while the application was adding %1 licenses of %2 to the server on DSN %3.

9121

Error

An unknown error was encountered while the application was removing %1 licenses of %2 from the server on Data Source Name %3.

9122

Error

An unknown error was encountered while the application was calculating the peak use for %1.

9123

Error

An unknown error was encountered while the application was calculating today’s peak use for %1.

9124

Error

An unknown error was encountered while the application was clearing the instant license balancing settings.

9125

Error

An unknown error was encountered while the application was checking whether or not a product requires instant license balancing (ProdRef=%1).

9126

Error

An error was encountered while the application was trying to remove entries for computers that are turned off.

9127

Error

An unknown error was encountered while the application was trying to remove computer entries at a software metering server for computers that are turned off (Temp DSN=%1).

9128

Error

An error was encountered while the application was trying to remove timed-out callbacks.

9129

Error

An unknown error was encountered while the application was trying to remove timed-out callbacks at a software metering server (Temp DSN=%1).

9130

Error

An error was encountered while the application was trying to remove old peak-use data.

9131

Error

An unknown error was encountered while the application was trying to remove old peak-use data at a software metering server (Temp DSN=%1).

9132

Error

An error was encountered while the application was trying to remove checked-out licenses that have expired.

9133

Error

An error was encountered while the application was trying to remove checked-out licenses that have expired at a software metering server (Temp DSN=%1).

9134

Error

An error was encountered while the application was trying to connect to the site server database (DSN=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9135

Error

A database error was encountered while the application was trying to connect to the site server database (DSN=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9136

Error

An unknown database field type was found in table %1.

9137

Error

A database error was encountered while the application was trying to obtain a list of software metering servers.

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9138

Error

An unknown error was encountered while the application was trying to obtain a list of software metering servers.

9139

Error

An unknown error was encountered while the application was trying to shut down site maintenance.

9140

Error

An error was encountered while the application was trying to return checked-in licenses to the correct software metering server.

9141

Error

An error was encountered while the application was obtaining a list of check-in servers stored on %1.

9142

Error

The application could not find a reference to the server %1 in the database.

9143

Error

The application could not return checked in licenses to %1.

9144

Error

An unknown error was encountered while the application was removing checked-in licenses from the Data Source Name %1.

9145

Error

An unknown error was encountered while the application was getting the list of software metering servers required to return checked-in licenses to (querying %1).

9146

Error

An error was encountered while the application was expiring products (DSN=%1).

9147

Error

A database error was encountered while the application was expiring products (DSN=%1, SQL=%2).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9148

Error

An error was encountered while the application was deleting products (DSN=%1).

9149

Error

An error was encountered while the application was unlinking products (DSN=%1).

9150

Error

The application could not initialize site management on Data Source Name %1.

9151

Error

An error was encountered while the application was deleting a product (ProdRef=%1).

9152

Error

An error was encountered while the application was checking whether or not a product was live (ProdRef=%1).

9153

Error

An error was encountered while the application was checking whether or not a product is in a suite (ProdRef=%1).

9154

Error

An error was encountered while the application was unlinking a product from a suite (ProdRef=%1, SuiteRef=%2).

9155

Error

An error was encountered while the application was checking whether or not a product exists (ProdRef=%1).

9156

Error

An error was encountered while the application was checking whether or not a product (or suite) exists (ProdRef=%1, SuiteRef=%2).

9157

Error

An unknown error was encountered while the application was deinitializing site management.

9158

Error

An unknown error was encountered while the application was initializing site management (DSN=%1).

9159

Error

The application could not connect to site server (DSN=%1).

9160

Error

The application could not initialize software metering servers.

9161

Error

The application could not connect to the software metering servers.

9162

Error

An unknown error was encountered while the application was obtaining the list of software metering servers.

9163

Error

An unknown database type was found while obtaining the list of software metering servers.

9164

Error

An error was encountered while the application was initializing the site server (local config, DSN=%1).

9165

Error

An error was encountered while the application was performing local configuration (DSN=%1).

9166

Error

An error was encountered while the application was initializing the site server (intersite config, DSN=%1).

9167

Error

An error was encountered while the application was receiving tables for intersite table configuration (file=%1).

9168

Error

An error was encountered while the application was sending tables for intersite table configuration (child=%1, parent=%2).

9169

Error

An error was encountered while the application was connecting to the site server (intersite, DSN=%1).

9170

Error

A database error was encountered while the application was connecting to the site server (intersite, DSN=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9171

Error

An error was encountered while the application was connecting to the site server (local, DSN=%1).

9172

Error

A database error was encountered while the application was connecting to the site server (local, DSN=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9173

Error

An unknown database was found in table %1.

9174

Error

A database error was encountered while the application was obtaining a list of software metering servers.

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9175

Error

An error was encountered while the application was obtaining a list of software metering servers.

9176

Error

An error was encountered while the application was receiving tables for intersite table configuration (file=%1).

9177

Error

A database error was encountered while the application was receiving tables for intersite table configuration (file=%1).

9178

Error

An error was encountered while the application was sending tables for intersite table configuration (child=%1, parent=%2).

9179

Error

A database error was encountered while the application was sending tables for intersite table configuration (child=%1, parent=%2).

9180

Error

An error was encountered while the application was performing local configuration (software metering server=%1).

9181

Error

A database error was encountered while the application was performing local configuration (software metering server=%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9182

Error

A database error was encountered while the application was verifying if data from the site server is present at the software metering server (table=%1, field=%2, condition=%3).

9183

Error

An error was encountered while the application was verifying if data from the site server is present at the software metering server (table=%1, field=%2, condition=%3).

9184

Error

A database error was encountered while the application was inserting data from the site server into the software metering server (table=%1, insert=%2).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9185

Error

An error was encountered while the application was inserting data from the site server into the software metering server (table=%1, insert=%2).

Possible cause: Low disk space on the drive containing the file %1.

Solution: Make some space available on that drive.

Possible cause: The file is being written to a remote computer that is not accessible.

Solution: Ensure that the remote computer is running and accessible.

Possible cause: The file %1 exists, but something other than SMS has changed the permissions or attributes of the file or the directory containing it.

Solution: Restore the file’s permissions or attributes so that this SMS service can access the file.

Possible cause: The file %1 exists, but it is corrupt.

Solution: [component-specific].

If you ignore this problem, SMS will probably fix it and complete this operation later, but if this error occurs repeatedly, refer to your SMS documentation or the Microsoft Knowledge Base for further troubleshooting information.

9186

Error

A database error was encountered while the application was updating data from the site server to the software metering server (table=%1, update=%2).

9187

Error

An error was encountered while the application was updating data from the site server to the software metering server (table=%1, update=%2).

9188

Informational

The application is reading offline log %1.

9189

Informational

The application is matching license requests to available licenses (license start time to license end time).

9190

Informational

The application is looking for instances of product suites.

9191

Informational

The application is writing entries into the database.

9192

Error

An error was encountered while the application was reading the offline log %1.

9193

Error

An error was encountered while the application was matching license requests to available licenses (license start time to license end time).

9194

Error

An error was encountered while the application was looking for instances of product suites.

9195

Error

An error was encountered while the application was writing the entries into the database.

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9196

Informational

The licensed product %1 (version %2) is inactive on the computer %3 (user: %4, time: %5, software metering server: %6).

9197

Informational

The user %1 was denied access to %2 (version %3) on the computer %4 (time: %5, software metering server: %6).

9198

Warning

The software metering server %1 has a low number of licenses for product %2 (version %3) (time: %4).

9199

Warning

There are no more available licenses of %1 (version %2) on the software metering server %3 (time: %4).

9200

Informational

The software metering client on the computer %1 (user %2) is performing a normal shutdown (time: %3).

9201

Error

The software metering client on the computer %1 (user %2) could not recognize the drive type (time: %3).

9202

Error

The software metering client on the computer %1 (user %2) encountered an error and is performing an abnormal shut down (time: %3).

9203

Warning

The software metering client on the computer %1 (user %2) could not shut down %3 (time: %4).

9204

Warning

The software metering client on the computer %1 (user %2) cannot find any running processes (time: %3).

9205

Informational

Software metering has successfully configured the system registry for this site.

9206

Error

The software metering configuration service could not load the DLL %1.

9207

Error

The software metering configuration service could not write to the proposed site control file (%1).

9208

Warning

The software metering settings have not yet been accepted by the site configuration manager. Software metering will sleep until %1 (%2 seconds).

9209

Warning

The software metering settings were not accepted by the site configuration manager. Software metering will retry in %1 seconds.

9210

Error

The software metering settings were not accepted by the site configuration manager (after retrying %1 times).

Software metering has not been configured correctly on this site.

9211

Informational

The software metering inbox (%1) has been successfully created.

9212

Error

Software metering could not create the software metering inbox %1.

9213

Informational

Software metering has been successfully configured on this site (%1).

9214

Error

An error was encountered while the application was configuring software metering on this site (%1). Software metering is disabled.

9215

Error

Software metering could not find the %1 ODBC driver. This driver is required for software metering. Only the following ODBC drivers are installed: %2

9216

Error

ODBC has not been configured correctly on this site. ODBC is required for software metering.

9217

Informational

Software metering has configured ODBC correctly on this site.

9218

Error

ODBC would not add the Data Source Name (DSN) %1 (%2).

Software metering requires this DSN.

9219

Informational

Software metering successfully added the ODBC Data Source Name (DSN) %1 (%2).

9220

Informational

The Inbox Manager has not yet created the software metering inbox. The service will retry in %1 seconds.

9221

Error

The software metering configuration component failed to set up the database. Software metering is not correctly configured on this site (%1).

9222

Informational

Software metering successfully configured the database on this site (%1).

9223

Error

An unknown error was encountered while the application was configuring the %1 table.

9224

Error

An unknown error was encountered while the application was configuring the software metering tables.

9225

Error

The software metering configuration component could not open the database for %1.

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9226

Error

The software metering configuration component could not allocate a database statement handle.

9227

Informational

The application is initializing the Software Metering Server Manager.

9228

Informational

The application is deinitializing the Software Metering Server Manager.

9229

Error

An unknown error was encountered while the application was running the Software Metering Server Manager service.

9230

Error

The Software Metering Server Manager could not load the DLL %1.

9231

Warning

The application is stopping the Software Metering Server Manager after an abnormal condition.

9232

Error

The Software Metering Server Manager could not read the master site control file.

9233

Informational

The Software Metering Server Manager will process the following servers:
– Software metering servers to install: %1
– Installed software metering servers to configure: %2
– Software metering servers to deinstall: %3.

9234

Error

The Software Metering Server Manager could not write to a proposed site control file.

9235

Warning

The Software Metering Server Manager could not install the server %1. The installation will be retried.

9236

Informational

The Software Metering Server Manager successfully installed the server %1.

9237

Error

The Software Metering Server Manager could not upgrade the server %1.

9238

Informational

The Software Metering Server Manager successfully upgraded the server %1.

9239

Error

The Software Metering Server Manager could not configure the server %1.

9240

Informational

The Software Metering Server Manager successfully configured the server %1.

9241

Error

The Software Metering Server Manager could not deinstall the server %1.

9242

Informational

The Software Metering Server Manager successfully deinstalled the server %1.

9243

Error

An unknown error was encountered while the Software Metering Server Manager was attempting to install the server %1.

9244

Warning

The share %1 already exists on the server %2. This implies that a previous installation on this server failed or that another site is using %2 as a software metering server. The software metering server installation on %2 will be cancelled. If a previous installation has failed, you can remove the LicMtr share and directory on the server and let the Software Metering Server Manager retry the installation.

9245

Error

The Software Metering Server Manager could not create the share %1 for the directory %2 on the server %3.

Possible cause: The Software Metering Server Manager’s account has insufficient privileges for this operation.

Solution: Make sure that the Software Metering Server Manager’s account has sufficient privileges to create shares on %3.

9246

Error

The Software Metering Server Manager could not create the directory %1 on the server %2.

Possible cause: The Software Metering Server Manager’s account has insufficient privileges for this operation.

Solution: Make sure that the Software Metering Server Manager’s account has sufficient privileges to create directories on %2.

9247

Error

The Software Metering Server Manager could not attach to %1.

Possible cause: %1 is not shared.

Solution: Make sure that this is shared.

Possible cause: The Service account does not have sufficient privileges for this operation.

Solution: Make sure that the Service account has logon privileges.

9248

Error

The Software Metering Server Manager encountered an unknown error while installing ODBC on the server %1. The installation will be retried later.

9249

Error

The Software Metering Server Manager encountered an error while copying ODBC files to the System32 directory on the server %1. The installation will be retried later.

9250

Error

The Software Metering Server Manager encountered an error while installing the ODBC Manager on the server %1. The installation will be retried later.

9251

Error

The Software Metering Server Manager encountered an error while installing required ODBC drivers on the server %1. The installation will be retried later.

9252

Error

The Software Metering Server Manager encountered an error while creating an ODBC Data Source Name (DSN) on the server %1. The installation will be retried later.

9253

Warning

The Software Metering Server Manager has installed a newer version of ODBC on the server %1. Reboot %1 in order to complete the upgrade process.

9254

Error

The Software Metering Server Manager encountered an error while copying files to %2 on the server %1. The installation will be retried later.

9255

Error

The Software Metering Server Manager encountered an error while trying to install the ODBC installation service on the server %1. The installation will be retried later.

9256

Error

The Software Metering Server Manager encountered an error while trying to configure the software metering server installation on the server %1. The installation will be retried later.

9257

Error

The Software Metering Server Manager could not configure the database on the software metering server %1.

Solution: Stop sharing %2 and then delete the directory that was shared as LicMtr. The service will retry the installation later.

9258

Error

The Software Metering Server Manager could not update the service settings on the software metering server %1.

Solution: Stop sharing %2 and then delete the directory that was shared as LicMtr. The service will retry the installation later.

9259

Error

The Software Metering Server Manager could not create the “sender” between the software metering server %1 (on the %2 share) and the site %3.

9260

Error

The Software Metering Server Manager encountered an error while trying to install or start the software metering server service on %1.

Possible cause: Security violation.

Solution: Make sure that the Service account’s password on %1 is the same as the one assigned to the software metering server. Stop sharing %2 and then delete the directory that was shared as LicMtr. The service will retry the installation later.

9261

Error

The Software Metering Server Manager could not insert the software metering server %1 into the ABCSRVCG table on the site server.

Solution: Stop sharing \\%1\LicMtr and then delete the directory that was shared as LicMtr. The service will retry the installation later.

9262

Error

The Software Metering Server Manager could not synchronize the data from the site server %2 to the software metering server %1.

9263

Error

The Software Metering Server Manager encountered an unknown error while updating the site control file.

9264

Informational

The Software Metering Server Manager will remain idle for %1 minutes.

9265

Error

The Software Metering Server Manager could not update the service password on %1.

Possible cause: Insufficient permissions.

Solution: Make sure that the Software Metering Server Manager’s account has sufficient permissions to perform this operation.

9266

Error

The Software Metering Server Manager could not determine the operating system of the software metering server %1.

9267

Warning

The removal of the software metering server %1 from the software metering client’s list of available servers has not yet been accepted by the site configuration manager. The Software Metering Server Manager will wait for %2 seconds until retrying.

9268

Error

The Software Metering Server Manager could not remove the software metering server %1 from the software metering client’s list of available servers.

9269

Error

The Software Metering Server Manager encountered an error while obtaining the software metering client’s list of available servers from the site control file.

9270

Error

The Software Metering Server Manager could not remove the software metering server %1 from the software metering database when attempting to deinstall the server.

9271

Warning

The Software Metering Server Manager does not return licenses, and checked out licenses, to the site server during the deinstallation of a software metering server.

9272

Error

The Software Metering Server Manager could not stop the service on the software metering server %1.

9273

Error

The Software Metering Server Manager could not deinstall the service on the software metering server %1.

9274

Error

The Software Metering Server Manager could not remove the files on the share %1. You might want to remove these files yourself.

9275

Error

The Software Metering Server Manager could not remove the share %1.

9276

Error

The server called %1 is shut down, not a Windows NT server, or the Service account has been denied access.

9277

Informational

The version of the Software Metering Server service on %1 is %2.%3.

9278

Informational

The server %1 is running %2.

9279

Error

The Software Metering Server Manager could not find the software metering server files for %1 on the UNC path %2.

Solution: Make sure that the software metering server is running and installed correctly.

9280

Error

The Software Metering Server Manager could not initialize the software metering server %1.

Solution: If you have removed the software metering server installation on %1, also remove the server from the Software Metering Server page and add the server again. If you have not removed the software metering server installation, make sure that the Site Server Service account has administrative privileges on %1.

9281

Informational

The Software Metering Server Manager successfully initialized the software metering server %1.

9282

Error

The Software Metering Server Manager could not deinitialize the software metering server %1.

9283

Informational

The Software Metering Server Manager successfully deinitialized the software metering server %1.

9284

Error

The Site Server Scheduler service encountered a problem (%1).

9285

Error

The Site Server Scheduler service encountered a database problem while updating the schedules (%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9286

Error

The Site Server Scheduler service encountered an unknown problem while updating the schedules.

9287

Error

The service encountered a database problem while packing the database (%1).

9288

Error

The service encountered an unknown error while packing the database.

9289

Error

A database error was encountered while the application was checking the collation inbox (%1).

9290

Error

An unknown error was encountered while the application was checking the collation inbox.

9291

Error

A database error was encountered while the application was checking the license receipt inbox (%1).

9292

Error

An unknown error was encountered while the application was checking the license receipt inbox.

9293

Error

A database error was encountered while the application was checking the license inbox (%1).

9294

Error

An unknown error was encountered while the application was checking the license inbox.

9295

Error

A database error was encountered while the application was checking the table inbox (%1).

9296

Error

An unknown error was encountered while the application was checking the table inbox.

9297

Error

A database error was encountered while the application was checking the collation receipt inbox (%1).

9298

Error

An unknown error was encountered while the application was checking the collation receipt inbox.

9299

Error

A database error was encountered while the application was checking the license receipt inbox (%1).

9300

Error

An unknown error was encountered while the application was checking the license receipt inbox.

9301

Error

A database error was encountered while the application was checking the alert inbox (%1).

9302

Error

An unknown error was encountered while the application was checking the alert inbox.

9303

Warning

A collation receipt (%1) was received at this site when no files were sent.

9304

Error

A database error was encountered while the application was checking the current status of a current collation receipt (%1).

9305

Error

An unknown error was encountered while the application was checking collation receipt current status.

9306

Error

A database error was encountered while the application was expiring collation receipts (%1).

9307

Error

An unknown error was encountered while the application was expiring collation receipts (%1).

9308

Warning

A license receipt (%1) was received at this site when no files were sent.

9309

Error

A database error was encountered while the application was checking the current status of license receipts (%1).

9310

Error

An unknown error was encountered while the application was checking the current status of license receipts.

9311

Error

A database error was encountered while the application was expiring license receipts (%1).

9312

Error

An unknown error was encountered while the application was expiring license receipts (%1).

9313

Error

A database error was encountered while the application was reintegrating %1 licenses for (%2 (%3,%4,%5)) receipts (%6).

9314

Error

An unknown error was encountered while the application was reintegrating %1 licenses for (%2 (%3,%4,%5)) receipts.

9315

Error

An error was encountered while the application was sending licenses to the parent site.

9316

Error

An error was encountered while the application was integrating a license parcel.

9317

Error

A license parcel was received from a remote site but could not be reintegrated.

9318

Error

A database error was encountered while the application was creating the license parcel (%1).

9319

Error

An unknown error was encountered while the application was creating the license parcel.

9320

Error

A database error was encountered while the application was creating the request parcel (%1).

9321

Error

An unknown error was encountered while the application was creating the request parcel.

9322

Error

A database error was encountered while the application was integrating a parcel (%1).

9323

Error

An unknown error was encountered while the application was integrating a parcel.

9324

Error

A database error was encountered while the application was validating parcel licenses (%1).

9325

Error

An unknown error was encountered while the application was validating parcel licenses.

9326

Error

A database error was encountered while the application was adding licenses to the server (%1).

9327

Error

An unknown error was encountered while the application was adding licenses to the server.

9328

Error

A database error was encountered while the application was enumerating requested products (%1).

9329

Error

An unknown error was encountered while the application was enumerating requested products.

9330

Error

A database error was encountered while the application was enumerating products (%1).

9331

Error

An unknown error was encountered while the application was enumerating products.

9332

Error

A database error was encountered while the application was finding products (%1 (%2,%3,%4 (ref:%5))) balancing information (%6).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9333

Error

An unknown error was encountered while the application was finding products (%1 (%2,%3,%4 (ref:%5))) balancing information.

9334

Error

A database error was encountered while the application was adding product (%1 (%2,%3,%4) quantity: %5) receipt information(%6).

9335

Error

An unknown error was encountered while the application was adding product (%1 (%2,%3,%4) quantity: %5) receipt information.

9336

Error

A database error was encountered while the application was removing product (%1 (%2,%3,%4) quantity: %5) licenses(%6).

9337

Error

An unknown error was encountered while the application was removing product (%1 (%2,%3,%4) quantity: %5) licenses.

9338

Error

A database error was encountered while the application was checking if a product was in the software metering database (%1).

Possible cause: SQL Server problem.

Solution: Verify the following:

1. This computer can reach the SQL Server computer.

2. SQL Server services are running.

3. SMS can access the SMS site database.

4. The SMS site database, transaction log, and tempdb are not full.

5. There are at least 50 SQL Server user connections, plus 5 for each SMS Administrator console.

After you verify the above, or if the problem persists, check the SQL Server error logs.

9339

Error

An unknown error was encountered while the application was checking whether or not a product was in the software metering database.

9340

Error

A database error was encountered while the application was calculating license store for product %1 (%2,%3,%4) (%5).

9341

Error

An unknown error was encountered while the application was calculating the license store for product %1(%2,%3,%4).

9342

Error

A database error was encountered while the application was adding %5 licenses for product (%1 (%2,%3,%4) (%6).

9343

Error

An unknown error was encountered while the application was adding %5 licenses for product (%1 (%2,%3,%4)).

9344

Error

A database error was encountered while the application was getting a product reference for %1 (%2,%3,%4) (%5).

9345

Error

An unknown error was encountered while the application was getting a product reference for %1 (%2,%3,%4).

9346

Error

A database error was encountered while the application was getting a receipt reference (%1).

9347

Error

An unknown error was encountered while the application was getting a receipt reference.

9348

Error

Balancing information could not be found for product %1 (%2,%3,%4) (ref: %5).

9349

Warning

The license count for a product was truncated to 2,147,483,647. %5 licenses were lost for product %1 (%2,%3,%4).

9350

Error

The CRC check for offline data file %1 failed.

9351

Warning

This site’s parent has attempted to replicate an excluded program (%1) that is currently registered to this site; therefore, the program was not added to this site’s list of excluded programs.

9352

Warning

The product %1 has been replicated from the parent site. Because this program also appeared in the list of excluded programs at this site, it has been removed from this list.

9353

Informational

A new software metering client was detected by the software metering server %1 (computer %2, user %3) at %4.

9354

Informational

The parent site has taken ownership of the product (%1) because it has an identical product registered.

9355

Error

There is a product (%1) registered at this site that conflicts with a product (%2) registered at this site’s parent.

Possible cause: The parent site could not take ownership of the product because either the language or time zone property at one of the sites is set to ANY.

Solution: To resolve this conflict, remove the product from this site so that the parent site can replicate the product.

9356

Warning

There is a program aliased (%1) at this site that is a registered product (%2) at the parent site. The alias has been removed from this site so that the product could be registered by the parent site.

9357

Informational

The parent site has taken ownership of an excluded program (%1) that appears in the list of excluded programs at both this site and at the parent site.

9358

Warning

The parent site could not add the alias (%1) because this program is a product (%2) at this site.

9359

Warning

The product (%1) at the parent site has a different list of aliased programs than the product at this site. The list of aliased programs at this site has been updated to include only the programs listed at the parent site.

9360

Error

Intersite license balancing attempted to send %1 licenses of %2 (version %3, language %4, time zone %5) to another site.

Possible cause: No receipt was received from the destination site, so these licenses have been reclaimed by this site. This might have left the software metering system with an excess number of licenses.

Solution: Check the number of licenses in the system and make any necessary adjustments.

9361

Error

No receipt has been received for some collated data that has been sent to the parent site server. This could cause duplicate data to appear at the parent site server because this site will resend the affected data.

9362

Error

An error was encountered while the application was deleting removed aliases (DSN=%1).

9363

Error

The application could not connect to software metering server (%1).

9364

Error

The peak use for product reference number %1 over %2 days could not be calculated (%3).

9365

Error

The peak use for product ref %1 for the period %2 days could not be calculated (%3).

9366

Error

The ABCPEAK table could not be accessed to calculate the trend from %1 over %2 days (%3).

9367

Error

The ABCPEAK table could not be written to at %1 for the product %2 (%3).

9368

Error

The application could not write zero values to ABCPEAK table (%1).

9369

Error

Could not enumerate the software metering servers at this site (%1).

9370

Error

Unknown software metering server (%1).

9371

Error

Deinitialization error (%1).

9372

Error

The field %1 in the CALCTBAL table could not be read for the product %2 (%3).

9373

Error

Could not read the CALCTBAL or PRODUCT tables (%1).

9374

Error

There was an error writing to the LBPRODIS or LBPRODL table (%1).

9375

Warning

ODBC tracing is turned on at the server %1. This might be affecting the performance of the server.

9376

Error

The Software Metering Server Manager could not locate %1 on the network.

Solution: Make sure that the account %2 on %3 (which is being used by the Software Metering Server Manager service) has access to the server %1. The account will need administrator privileges on %1 so that shares, accounts, and services can be updated.

9377

Error

The Software Metering Server Manager has been denied access to %1.

Solution: Make sure that the account %2 on %3 (which is being used by the Software Metering Server Manager service) has access to the server %1. The account will need administrator privileges on %1 so that shares, accounts, and services can be updated.

9378

Error

An internal system error was encountered while the application was trying to access %1.

9379

Error

The Software Metering Server Manager does not have sufficient privileges to %1. Make sure the Software Metering Server Manager’s account %2 has administrative privileges on %1.

9380

Error

The local directory for the software metering server files, %1, is in an unrecognizable format. The Software Metering Server Manager is unable to use this directory at the server %2.

9381

Error

There was an error in copying files from the site server to the software metering server %1.

9382

Error

There was an error in copying files from the site server to the software metering server %1 because a required file could not be found.

9383

Error

There was an error in copying files from the site server to the software metering server %1 because of a bad path.

9384

Error

There was an error in copying files from the site server to the software metering server %1 because the site server has too many open files.

9385

Error

There was an error in copying files from the site server to the software metering server %1 because the software metering server’s directory is full.

9386

Error

There was an error in copying files from the site server to the software metering server %1 because of a hardware I/O error.

9387

Error

There was an error in copying files from the site server to the software metering server %1 because the software metering server’s disk is full.

9388

Error

There was an error in copying files from the site server to the software metering server %1 because the Software Metering Server Manager was denied access to %1.

9389

Error

There was an unidentified error in copying files from the site server to the software metering server %1.

9390

Error

There was an error in copying files from the site server to the software metering server %1 because of a sharing violation.

9391

Error

There was an error in copying files from the site server to the software metering server %1 because of a lock violation.

9392

Error

The Software Metering Server Manager could not create the Software Metering Server Service account %1 locally at the server %2. If you create the %1 service account at %2, the Software Metering Server Manager will use it when the installation is retried.

9393

Error

The Software Metering Server Manager could not assign the ‘Logon as a service’ right to the Software Metering Server Service account %1 at the server %2. This will prevent the Software Metering Server service from starting. If you grant the Service account %1 this privilege, the Software Metering Server Service will use it when the installation is retried.

9394

Error

The Software Metering Server Manager could not assign the Software Metering Server Service account %1 administrative privileges at the server %2. This privilege is required for the installation and management of ODBC on %2.

9395

Error

The Software Metering Server Manager has been denied access to install the service %1. Make sure that the Software Metering Server Manager’s account %2 has sufficient privileges to install services on %3.

9396

Error

The service %1 does not recognize the account %2 on %3 and will not install. If you create the account %2 at the server %3, the service will be installed when the operation is retried.

9397

Error

The server %1 is reporting that the service %2 has an invalid name. The service cannot be installed.

9398

Error

The server %1 already has a service called %2. The service cannot be installed.

9399

Error

The Software Metering Server Manager failed to install the service %1 on %2.

9400

Error

The Software Metering Server Manager failed to start the service %1 on %2.%3

9401

Error

The Software Metering Server Manager cannot find the Service account %1 on %2.

9402

Error

The Software Metering Server Manager has created the Service account %1 on %2.

9403

Error

The Software Metering Server Manager could not change the Service account on %1 for the service %2.

9404

Error

The Software Metering Server Manager could not install the ODBC installation service on %1.

9405

Error

The Software Metering Server Manager could not start the ODBC installation service on %1.

9406

Error

The Software Metering Server service is not running on %1.

9407

Error

The site server was unable to connect to the software metering server %1 during license balancing. Make sure that %1 is accessible to the site server services.

9408

Error

There was an error reading the scheduling information from the database. The error returned was %1.

9409

Error

There was an error getting the information about this site’s parent from the database. The error returned was %1.

9410

Error

There was an error removing the information about this site’s parent from the database. The error returned was %1.

9411

Error

This site’s parent has not yet created a software metering outbox.

9412

Error

There was an error while copying files. The error returned was %1.

9413

Error

There was an error while reading the database when the application was trying to establish the type of link to the parent site %1. The error returned was %2.

9414

Error

There was an error while writing schedule information to the database for the site %1. The error returned was %2.

9415

Error

There was an error removing the local replication event. The error returned was %1.

9416

Warning

ODBC tracing is currently enabled on the software metering server %1. This can have a serious effect on the performance of the software metering server.

9417

Error

There was an error while the application was accessing the database.