Retrieving Faxes

With the Request a Fax option, you can retrieve faxes from fax machines, fax-on-demand systems, and other fax information services that support Group 3 poll-retrieve capability. Some Group 3 fax machines allow you to retrieve editable files, software updates, and fax images by using the Microsoft At Work BFT protocol.

To retrieve faxes, you start the Request A Fax wizard in the Accessories menu or in Microsoft Exchange. The wizard allows you to download a specific document or a default document that includes the names of other available documents on the service.

To retrieve faxes using Request a Fax in Microsoft Exchange

• Click the Tools menu, point to Microsoft Fax Tools, and then click Request A Fax.

The Request a Fax wizard guides you through the steps required to connect to a fax service and download faxes to your computer.