Troubleshooting Procedures

This section provides basic instructions for troubleshooting problems that may occur when running Windows 95.

Important

Create and keep a startup disk, and verify that it works before you need it. Always make backup copies of configuration files (especially SYSTEM.DAT and USER.DAT).

A particularly good time for backing up files and updating the startup disk is after you install new devices and applications, when you have a good working configuration.

If you try to copy configuration or Registry files from within Windows 95, an error message might appear. In this case, you must remove the system and hidden attributes of the files and the copy the files while running in Safe Mode Command Prompt Only to prevent the Registry from being loaded.