TechNet

Microsoft TechNet is the front-line resource for fast, complete answers to technical questions on Microsoft products and technologies. Subscribers to Microsoft TechNet receive 12 monthly TechNet CDs and 12 monthly TechNet Supplemental (Drivers & Patches) CDs, in addition to a dedicated CompuServe forum, a Windows-based application for accessing CompuServe, a $20 usage credit on CompuServe, and a discount on Microsoft Press books. Microsoft TechNet costs $295 annually for a single-user license, or $695 annually for a single-server license for unlimited users. Both types of licenses come with a 90-day guarantee.

For more information about Microsoft TechNet, in the United States and Canada, call (800) 344-2121, dept. 3013, from 7:00 a.m. until 7:00 p.m. Central time, Monday through Friday, excluding holidays.

The Microsoft TechNet CD is packed with valuable and accessible technical information, and monthly editions are cumulative, adding fresh information. This worldwide CD includes:

• The Microsoft Knowledge Base, which gives you answers to support questions by providing you easy access to the same extensive library of technical support information used by Microsoft Product Support Specialists every day. No need to call, no need to wait, which saves you time and money.
• Resource kits packed with technical references, troubleshooting information, utilities, and accessories to aid in installing and supporting Microsoft products.
• Technical information including application and technical notes and white papers that tell you how to get the most use out of products. The TechNet CD gives you the "tips and tricks" you need to increase your productivity.
• Migration information that helps you move people in an organization from one product to another or from one environment to another. What are the issues involved in migrating from a mainframe based electronic-mail system to one that is LAN based? TechNet helps you.
• Product facts and features to assist you in evaluating Microsoft products. You can compare versions of products to better understand the advantages of upgrading.
• Educational materials such as tutorials, training guides and training session slides with notes. Windows NT training materials are included.
• Customer solution profiles that detail how your colleagues solve real information technology problems. See how the Orlando Health Care Group developed a central database repository for access by 1800 personal computers using a client-server architecture. Or, read how the insurance and legal industries are creating state-of-the-art solutions.
• Strategic information to keep you up-to-date on the direction Microsoft and its products are taking now and in the future. If you wonder about the overall direction that Microsoft is taking, or need more information on such topics as multimedia, ODBC, MAPI, or WOSA, TechNet brings you the information. Press releases are included.
• Conference session notes from key Microsoft conferences. As part of our effort to provide timely up-to-date information, the TechNet CD delivers technical information not found in a book or a magazine, but rather, straight from the technical professionals themselves. This allows you to stay one step ahead.
• The Software Library, which gives you drivers, utilities, macros, and patches.
• The Microsoft Services Directory, a "one-stop shop" technical services directory for those who develop, implement, and support Microsoft-based solutions in the United States.