Navigation Operations

The WTE supports the home and back-navigation operations. The home operation lets the caller return to an application's home page, and the back operation lets the caller navigate backward through the application. You can assign DTMF digits to the home and back operations by using the HomeKey and BackKey properties. When you assign DTMF digits to navigation operations, you must ensure that the same digits are not already assigned to the OperatorKey, ClickButtonKey, SkipButtonKey, SelectCheckBoxKey, or ClearCheckBoxKey property.

WTE applications typically need to ignore navigation operations while the caller is entering data into an entry field. Ignoring navigation operations allows the caller to use the DTMF digits specified in the HomeKey and BackKey properties to enter data, and prevents an inadvertent navigation operation from occurring while the caller is entering data. For more information, see Ignoring Navigation Operations During Input.