Initialization Errors

If the logging service fails to initialize, WTE does not start. The cause of such a failure is usually a problem in the log configuration. The event log holds an event under the Application Name field with WTE as the source, detailing the error.

The two most common errors are:

• Log file directory does not exist.

Solution: Change the Log File Directory configuration property to point to an existing directory.

• Error opening ODBC database.

Solution A: Ensure that the DSN is installed on the machine.

1. Click Start, point to Programs, Administrative Tools, and then select Data Sources (ODBC).
2. From the User DSN, click Add, select your data source, and then click Finish.
3. On the setup dialog box, enter the name and description of your DNS, and then press select to choose the database.

Solution B: Check the table to be sure that the column headings are correct. They should be exactly the same as the log field names, except with no spaces between words. For example, if the log field name is "Transfer Type", the column heading should be "TransferType".