HTML File Fails to Open from File Manager

ID: Q145774


The information in this article applies to:
  • Microsoft Internet Information Server version 1.0


SYMPTOMS

If you double-click an HTML file in File Manager, (for example: c:\MyPage.htm) Internet Explorer displays the following error message:

This program does not support the protocol for accessing 'Files:///c:\MyPage.htm'


CAUSE

When you install Internet Explorer, it adds a new association for HTML files. However, the association contains a syntax error.


RESOLUTION

To correct this problem:

  1. Open File Manager.


  2. Select Associate from the File menu.


  3. From the Files with Extension menu, select HTM. You see htm(c:\<correct Path>\iexplore.exe) in the "Associate With:" dialog box. htm(c:\<correct Path>\iexplore.exe) is highlighted.


  4. Click the Change type... button.


  5. Change the text in the Command: text box from:
    c:\<correct Path>\iexplore.exe files:///%1"
    to
    c:\<correct Path>\iexplore.exe file:///%1"
    NOTE: Change the word "files" to "file".


  6. Click the OK button.


  7. Click the OK button.


Additional query words: prodiis

Keywords : kbnetwork kbbug1.00 ieconfig
Version : winnt:1.0
Platform : winnt
Issue type :


Last Reviewed: September 21, 1999
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